Nubia Arellano
Miami,FL
Summary
I would like to belong to this company and performing with efficiency, professionalism, ethics, the knowledge and experiences that I have acquired during the mor 17 years, with initiatives, responsibilities, and a lot of challenges, to have the opportunity to continue growing, learning and give the best attention to customers.
Overview
1
1
year of professional experience
Work History
ACCOUNT ANALYST
Fondo Comun Bank Universal
- Help clients obtain documents needed to complete transactions and process applications.
- Receive loan payments, sending funds to correct destinations (mortgage credit, vehicles)
- Analysis of reports of liquidated and settled credits of mortgage and vehicle loan portfolios.
- Analysis of exoneration of interest report.
FINANCIAL ANALYST
Economic and Social Development Bank Of Venezuela
- Preparing presentations for the process of attracting and negotiating new trust contracts.
- Monitor and oversee the subscription and accounting parametrization process for trust contracts.
- Verification and approval of the signatures of the trustee authorizing the mobilization of trust funds.
- Collection and preparation of detailed spreadsheets to identify goal fulfillment.
- Monitoring and controlling management indicators.
- Preparation of monthly and annual management reports.
Customer Advocate
InstaLoan-CCFI
Hialeah, FL
05.2023 - Current
- Provided customer support through phone, email and chat channels.
- Assisted customers in navigating the company website for answers to commonly asked questions.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
Education
BACHELOR OF BUSINESS ADMINISTRATION -
Santa Maria University
Skills
- Good listening skills
- Excellent attention to detail
- Strong organization
- Chart and graph preparation
Certifications Courses
- Trust-Diplomat
- Financial Reengineering-Diplomat
- English for Career Development-Course
Languages
SPANISH
Full Professional
English
Elementary
Timeline
Customer Advocate
InstaLoan-CCFI
05.2023 - Current
ACCOUNT ANALYST
Fondo Comun Bank Universal
FINANCIAL ANALYST
Economic and Social Development Bank Of Venezuela
BACHELOR OF BUSINESS ADMINISTRATION -
Santa Maria University
Similar Profiles
Thaily GutierrezThaily Gutierrez
Volunteer at ComunVolunteer at Comun
Adriana DavisAdriana Davis
French Translator at NTC Language Services (Nuestro Terreno Comun)French Translator at NTC Language Services (Nuestro Terreno Comun)
Sharon Arroyo-RomeuSharon Arroyo-Romeu
Workman at Corporación Del Fondo Del Seguro Del EstadoWorkman at Corporación Del Fondo Del Seguro Del Estado