Nubia Arellano
Miami,FL
Summary
I would like to belong to this company and performing with efficiency, professionalism, ethics, the knowledge and experiences that I have acquired during the mor 17 years, with initiatives, responsibilities, and a lot of challenges, to have the opportunity to continue growing, learning and give the best attention to customers.
Overview
1
1
year of professional experience
Work History
ACCOUNT ANALYST
Fondo Comun Bank Universal
- Help clients obtain documents needed to complete transactions and process applications.
- Receive loan payments, sending funds to correct destinations (mortgage credit, vehicles)
- Analysis of reports of liquidated and settled credits of mortgage and vehicle loan portfolios.
- Analysis of exoneration of interest report.
FINANCIAL ANALYST
Economic and Social Development Bank Of Venezuela
- Preparing presentations for the process of attracting and negotiating new trust contracts.
- Monitor and oversee the subscription and accounting parametrization process for trust contracts.
- Verification and approval of the signatures of the trustee authorizing the mobilization of trust funds.
- Collection and preparation of detailed spreadsheets to identify goal fulfillment.
- Monitoring and controlling management indicators.
- Preparation of monthly and annual management reports.
Customer Advocate
InstaLoan-CCFI
Hialeah , FL
2023.05 - Current
- Provided customer support through phone, email and chat channels.
- Assisted customers in navigating the company website for answers to commonly asked questions.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
Education
BACHELOR OF BUSINESS ADMINISTRATION -
Santa Maria University
Skills
- Good listening skills
- Excellent attention to detail
- Strong organization
- Chart and graph preparation
Certifications Courses
- Trust-Diplomat
- Financial Reengineering-Diplomat
- English for Career Development-Course
Languages
SPANISH
Full Professional
English
Elementary
Timeline
Customer Advocate
InstaLoan-CCFI
2023.05 - Current
ACCOUNT ANALYST
Fondo Comun Bank Universal
FINANCIAL ANALYST
Economic and Social Development Bank Of Venezuela
BACHELOR OF BUSINESS ADMINISTRATION -
Santa Maria University
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