Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nubia Guerrero

Cleveland,TX

Summary

Proven administrative professional with a track record of enhancing office efficiency and accuracy at Cleveland ISD. Skilled in office administration and parent communication, I successfully increased event participation by creating informative newsletters. Demonstrated ability to manage multiple tasks, ensuring school safety and emergency preparedness. Excelled in client service and problem resolution, contributing to a positive work environment. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

5
5
years of professional experience

Work History

Restaurant Owner

Arabian Knight Restaurant Bar
08.2021 - Current
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Supervised daily activities of restaurant and 6 employees.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Managed payroll, daily deposits, and cost controls.
  • Motivated staff to perform at peak efficiency and quality.

Store Owner

BELLA MART
06.2022 - Current
  • Trained and motivated employees to perform daily business functions.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Assistant Principal Secretary

Cleveland ISD
08.2024 - Current
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Assisted coworkers and staff members with special tasks on daily basis.

Receptionist

Cleveland ISD
08.2022 - 05.2023
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Receptionist

Cypress Fairbanks ISD
08.2019 - 12.2021
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Assisted with onboarding new clients and securing paperwork completion.

Education

No Degree -

Houston Community College
3100 Main Street
07.2009

Skills

  • Parent Communication
  • Calendar Management
  • Office Administration
  • School safety
  • Emergency Preparedness
  • Document Preparation
  • Staff Management
  • Labor Cost Controls
  • Portioning
  • Health Code Compliance
  • Staff hiring
  • Store maintenance
  • Inventory Control

Languages

Spanish
Full Professional

Timeline

Assistant Principal Secretary

Cleveland ISD
08.2024 - Current

Receptionist

Cleveland ISD
08.2022 - 05.2023

Store Owner

BELLA MART
06.2022 - Current

Restaurant Owner

Arabian Knight Restaurant Bar
08.2021 - Current

Receptionist

Cypress Fairbanks ISD
08.2019 - 12.2021

No Degree -

Houston Community College
Nubia Guerrero