Hi, I’m
Nubia Lujan
Amarillo,Texas
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
13
years of professional experience
Work History
The Tesfai FamilyAmarillo, United States
Private Nanny
08.2022 - Current
Job overview
- Assisted with light housekeeping duties as well as running errands.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Built positive and nurturing environments to support child social and emotional growth.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Assisted children with homework assignments and special projects across different subjects.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
Jai Prakash Marketing Agency LLCAustin, Texas
Executive Personal Assistant
07.2021 - Current
Job overview
- Organized and maintained appointments, incoming emails, faxes and posts, often corresponding on behalf of the company
- Planned and supervised all personal travel arrangements including air travel, ground transportation, and accommodations
- Displayed absolute discretion at handling confidential information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
United Supermarkets LLCLubbock, Texas
Administrative Assistant Manager
12.2010 - Current
Job overview
- Develop and maintain exceptional relationships with customers and ensure emergency services availability at all times and maintain good body language
- Evaluate all merchandise and ensure accuracy with cash and credit payments
- Coordinate with various departments to maintain efficient SKU, assist to perform all data entry operations and maintain records of all purchase order entry on monthly basis
- Assist to recruit and train all employees in providing excellent customer services and maintaining records of all purchase orders on monthly basis
- Ensure appropriate placement of all displays to promote sales and participate in various special and athletic events to facilitate sales
- Develop all merchandising plans and ensure compliance to all quality standards
- Coordinate with customers and provide assistance to select and purchase merchandise and place all special orders and maintain inventory of products on annual basis and provide optimal level of customer services.
Education
Texas Tech UniversityLubbock, TX
Bachelor of Arts from Spanish
05.2022
Texas Tech UniversityLubbock, TX
Bachelor of Business Administration Management
05.2022
Skills
- Proficiently skilled at writing and speaking in Spanish
- Knowledgeable with various Central, Southern American, and Caribbean Spanish dialects
- Acquired over ten years of experience and proficiency working with different Microsoft Software programs like Word, PowerPoint and Excel
- Results-oriented customer service team leader with 10 years of demonstrated expertise in directing service operations and customer service initiatives to achieve corporate goals
- In-depth customer service experience in client-focused positions with determination to deliver world-class customer service
- Problem-solver with diverse experience in team leadership, including great record of resolving customer service escalations
Websites
Languages
Spanish
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Private Nanny
The Tesfai Family
08.2022 - Current
Executive Personal Assistant
Jai Prakash Marketing Agency LLC
07.2021 - Current
Administrative Assistant Manager
United Supermarkets LLC
12.2010 - Current
Texas Tech University
Bachelor of Arts from Spanish
Texas Tech University
Bachelor of Business Administration Management
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