Nubia Marin
Imperial,CA.
Summary
Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Walgreen's
01.2022 - 01.2025
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Pharmacy customer service associate.
In Home Service Provider
In Home Support Services
06.2018 - 04.2024
- Maintained detailed records of client interactions.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Office Clerk
Ledus Orthotics and Prothesis
10.2016 - 02.2017
- Performed general clerical tasks such as photocopying, faxing, and data entry with high accuracy ensuring efficient office operations.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Reviewed files, records and other documents to obtain information to respond to requests.
Administrative Assistant
Ormat Nevada
04.2008 - 12.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Implemented secure filing systems to protect confidential information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Certified Medical Assistant -
Valley Academy ROP
El Centro, CASkills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Product knowledge
- Guest services
- Stock replenishment
- POS system operation
- Refunds and exchanges
- Multi-line phone systems
- Clerical support
- Refunds processing
- Calm and professional under pressure
Teamwork and collaboration
Certification
Certified Medical Assistant
Certification #T6B3A8F2 with National healthcareer Association.
Languages
Spanish
Full Professional
Timeline
Customer Service Associate
Walgreen's
01.2022 - 01.2025
In Home Service Provider
In Home Support Services
06.2018 - 04.2024
Office Clerk
Ledus Orthotics and Prothesis
10.2016 - 02.2017
Administrative Assistant
Ormat Nevada
04.2008 - 12.2014
Certified Medical Assistant -
Valley Academy ROP
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