Nubia Ortega
Summary
Human services professional specializing in youth prevention programming and community collaboration. Expertise in implementing trauma-informed approaches to foster resilience and emotional regulation. Committed to advancing behavioral health initiatives through strategic partnerships and effective outreach to underserved youth populations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Prevention Specialist
Boys and Girls Club of Greater Tarrant County
Arlington, Texas
05.2025 - Current
- Facilitated evidence-based prevention programs focused on youth mental health, substance use prevention, and social-emotional development in school and community settings.
- Applied trauma-informed approaches to build safe, supportive environments that promote resilience, emotional regulation, and positive decision-making among youth participants.
- Coordinated with school staff, families, and community partners to align services and bolster protective factors for at-risk youth.
- Provided guidance and early intervention for youth experiencing behavioral, emotional, or environmental stressors, promoting resilience and coping strategies.
- Conducted outreach and engagement initiatives to enhance access to prevention services for underserved youth populations.
- Maintained accurate documentation, participant records, and program reports in compliance with organizational and grant requirements.
Vice President
Kappa Delta Chi Sorority, Inc.
04.2023 - 11.2024
- Collaborated with executive members to enhance governance and align initiatives with strategic organizational goals.
- Led monthly committee chair meetings to align activities and monitor progress toward organizational goals.
- Developed standardized reporting processes for committee activities, increasing transparency and accountability across the organization.
- Appointed standing committee chairpersons and assigned committee membership with the approval of the Executive Committee.
- Ensured the Constitution remained current by integrating amendments and updating By-Laws, maintaining organizational compliance and transparency.
- Developed transition plans and documentation to ensure operational continuity in leadership scenarios.
- Maintained regular monthly communication with New Member Education Officer to provide updates and align program initiatives with organizational goals.
- Planned and executed events each semester for new members and the UTA greek community, overseeing venue selection, scheduling, and resource allocation.
Lead Customer Attendant
City of Cleburne
05.2021 - 07.2022
- Supervised and mentored team of customer attendants, improving customer service delivery and operational efficiency.
- Addressed and resolved customer inquiries, complaints, and issues promptly, maintaining high customer satisfaction levels.
- Facilitated membership sales by communicating benefits and upselling services, contributing to achievement of sales targets.
- Coordinated staff schedules and managed daily operations, ensuring optimal coverage during peak periods.
- Trained and onboarded new staff members, developing comprehensive training materials.
Education
Bachelor of Arts - Psychology; minor of Clinical Health Psychology
The University of Texas At Arlington
Arlington, TX12-2024
Skills
- Evidence-Based Programming
- Program Development and Administration
- Policy Adherence and Enforcement
- Trauma-Informed Care
- Student Development
- Mentorship & Training
- Conflict Resolution & Mediation
- Group Facilitation
- Effective Communication
- Interpersonal Communication
- Event Planning
- Peer Support Training
- Delegation and Oversight
Certification
- LCDC Intern
- Heartcare Pediatric First Aid CPR AED
Timeline
Prevention Specialist
Boys and Girls Club of Greater Tarrant County
05.2025 - Current
Vice President
Kappa Delta Chi Sorority, Inc.
04.2023 - 11.2024
Lead Customer Attendant
City of Cleburne
05.2021 - 07.2022
Bachelor of Arts - Psychology; minor of Clinical Health Psychology
The University of Texas At Arlington