Overview
Work History
Timeline
Generic

Nubia Rodriguez

Tucson,AZ

Overview

14
14
years of professional experience

Work History

CFT COLLECTIONS

Citibank
07.2017 - Current

° We handle accounts that are current to 6month delinquency.

° We look for best solution for our clients like payment plans, fema or just take a payment from them.

° Consistently met or exceeded performance expectations as outlined by supervisors and demonstrating commitment.

° Developed strong relationships with colleagues to succed together.

CIT

Citibank
07.2023 - 02.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked closed with trainers, Manager and new agents, we help monitor calls and live y-jacks. We give any feedback or best practices that will make the call more smooth and perfect call.

Collection/ DMARS

Citi Mortgage
01.2011 - 07.2017
  • Worked account that were assinged to us on a daily bases, accounts that were send to attorney office and we will ask for any documentation needed for short sale, deed in lieu.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to any changes.

Timeline

CIT

Citibank
07.2023 - 02.2024

CFT COLLECTIONS

Citibank
07.2017 - Current

Collection/ DMARS

Citi Mortgage
01.2011 - 07.2017
Nubia Rodriguez