Open To Work
Nubia Sanchez
Los Angeles,CA
Summary
Dynamic and results-driven representative with exceptional oral and written communication abilities, complemented by strong active listening and analytical problem-solving skills. Committed to enhancing customer experiences through a service-oriented approach, adept at understanding customer needs and delivering tailored solutions that foster loyalty. Proven track record of building lasting relationships by prioritizing customer satisfaction and driving engagement. Passionate about leveraging expertise to contribute to team success and elevate overall service quality.
Overview
14
14
years of professional experience
Work History
Title Administrator
Westlake Flooring Services
Los Angeles, CA
03.2019 - Current
- Managed documentation for vehicle registrations and title transfers, enhancing workflow accuracy.
- Coordinated document preparation for title transfers, enhancing workflow efficiency.
- Reviewed and processed title applications, ensuring timely approvals and customer satisfaction.
- Processed vehicle title applications efficiently to ensure compliance with state regulations.
- Developed best practice guidelines for title administration, streamlining operations and reducing errors.
- Facilitated efficient transfer of ownership between buyers and sellers by verifying required documentation for each transaction type.
- Safeguarded company assets by diligently tracking inventory of all vehicles in possession, including those awaiting proper titling documentation.
- Reduced errors in title administration by implementing a thorough quality control procedure for all submitted paperwork.
- Enhanced customer satisfaction by providing timely and accurate information on vehicle title status and requirements.
- Ensured data accuracy within the database system through meticulous entry, review, and maintenance of vehicle title records.
- Communicated with customers to resolve common title issues.
- Contacted [State] Motor Vehicle Department to determine status of pending titles.
- Performed routine data entry or document management.
Account Payable Accountant
Westlake Financial Services
Los Angeles, CA
03.2017 - 03.2019
- Processed high-volume invoices accurately within deadlines to maintain vendor relationships.
- Process work orders for invoices manually from different departments
- Reconciled accounts payable ledgers monthly, ensuring alignment with financial statements.
- Collaborated with cross-functional teams to resolve payment disputes and enhance workflow efficiency.
- Send out payments via checks or direct deposit to vendors.
- Improved invoice processing efficiency by streamlining accounts payable procedures and implementing an automated system.
Data Entry Clerk
Westlake Financial Services
Los Angeles, CA
11.2016 - 03.2017
- Processed high volumes of data entries with accuracy and attention to detail.
- Utilized advanced spreadsheet functions to manage and analyze large data sets.
- Acclaim fees to agencies such as mileage, flatbed, close, etc.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Administrative Assistant
University of California, Los Angeles
Los Angeles, CA
08.2016 - 10.2016
- Report accurate and concise information or updates between faculty, students and staff.
- Managed office communications, ensuring timely responses and streamlined information flow.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Student Assistant
California State University, Northridge
Northridge, CA
08.2015 - 05.2016
- Provided customer service support, addressing inquiries and guiding patrons to resources.
- Assisted in cataloging and organizing library materials for improved accessibility.
- Conducted inventory management, ensuring accurate records of library collections.
- Arrange books by their call numbers order in the stack room.
- Developed promotional materials to enhance awareness of library events and services.
- Collaborated with staff to implement process improvements in circulation operations.
- Maintained digital databases, ensuring up-to-date information on library holdings.
- Improved library organization by accurately shelving books and other materials according to the Library of Congress Classification system.
- Supported librarians in collection development by identifying outdated or damaged materials for removal or replacement.
- Conducted inventory audits of library materials, ensuring accurate record-keeping of available resources.
Advocacy Intern
American Heart Association
Los Angeles, CA
02.2016 - 05.2016
- Engaged community leaders through targeted outreach efforts fostering collaborative partnerships that furthered organizational mission and objectives.
- Facilitated training sessions for volunteers, enhancing engagement and knowledge in heart health issues.
- Participated in relevant conferences and seminars, representing the organization professionally and staying informed about industry trends and developments.
- Supported the development of strategic messaging for public awareness, effectively conveying organizational goals and objectives.
Sales Representative
Cutco Vector Marketing Corp
Imperial, CA
05.2012 - 06.2012
- Developed and maintained strong customer relationships through personalized service and follow-up communication.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features and benefits of Cutco products.
Education
Bachelor of Science - Public Health
California State University, Northridge
Northridge, CA05-2016
Associate of Science - Mathematical Sciences
Imperial Valley College
Imperial, CA06-2012
Skills
- Skilled in prioritizing tasks efficiently
- Administrative proficiency
- Efficient data input
- Document verification
- Adaptability
- Meticulous attention to detail
- Document processing
- Document scanning
- Email management
- Timely follow-up communication
- Office administration
- Filing
- Microsoft Word
- Microsoft Excel
- Fast typing speed
- Medical terminology
- Team collaboration
- Spanish fluency
- Data entry
- Customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Interests
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Advocacy Campaigns
- Reading
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
$40000/yr - $200000/yrTimeline
Title Administrator
Westlake Flooring Services
03.2019 - Current
Account Payable Accountant
Westlake Financial Services
03.2017 - 03.2019
Data Entry Clerk
Westlake Financial Services
11.2016 - 03.2017
Administrative Assistant
University of California, Los Angeles
08.2016 - 10.2016
Advocacy Intern
American Heart Association
02.2016 - 05.2016
Student Assistant
California State University, Northridge
08.2015 - 05.2016
Sales Representative
Cutco Vector Marketing Corp
05.2012 - 06.2012
Bachelor of Science - Public Health
California State University, Northridge
Associate of Science - Mathematical Sciences
Imperial Valley College