Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Natasha Medina

Los Angeles,CA

Summary

Experienced professional seeking a management position to leverage extensive expertise in operations improvement, revenue enhancement, and team development. Dedicated to continuous personal growth and skill refinement to drive organizational success.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Talent Manager

Muze Management
09.2007 - Current
  • Accounting.
  • Creating contracts.
  • Setting up meetings with clients and possible employers.
  • Performed initial client assessment and analysis to begin research process.
  • Boosted Dorit Nitzani's ratings by 10% by targeting social media marketing campaign.
  • Developed strong relationships with industry professionals, ensuring robust network for potential candidates.
  • Increased diversity within organization through targeted recruitment efforts and partnerships with diverse professional groups.
  • Assisted in establishing employer branding initiatives to attract top-tier candidates in competitive job market.

Supervisor of Operations

Road Runner Sports
07.2023 - Current
  • Enhanced operational efficiency by streamlining processes and implementing best practices in workplace.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
  • Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
  • Adapted quickly to changing business needs, ensuring operations team was always prepared for any shifts in demand or industry trends.
  • Implemented project management techniques to overcome obstacles and increase team productivity.

Store Manager

Everything But Water
10.2016 - 05.2018
  • Created work schedules according to sales volume and number of employees.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Developed new store location from ground up by hiring and training efficient team.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Managed daily operations to ensure smooth functioning of store, maintaining a clean, safe environment for customers and employees.

Store Manager

Charlotte Russe
12.2014 - 11.2016
  • Drive Charlotte Russe's customer service experience by leading, modeling and training over 20 store associates.
  • Understands and lead team to execute Charlotte Russe's product strategies including merchandise presentation, promotions, and signage.
  • Effectively analyzes business critical reports and utilizes this information to problem solve, make decisions and drive sales.
  • Implemented loyalty program that boosted repeat business and increased overall sales revenue.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Shop Manager

Gerard Darel
11.2012 - 11.2014
  • Responsible for day-to-day commercial operations in Shop and its online activities.
  • Also in charge of ensuring legal compliance in all activities, and for increasing turnover and profitability.
  • Monitor the performance of the sales staff & address any shortcomings.
  • Assigned employees to specific duties to best meet needs of our store.
  • Conducted store inventories once per quarter.
  • Collect customers feedback in courteous, efficient and timely manner.

Show-Room Manager

Hadari Shoes
03.2010 - 10.2012
  • Dealing with correspondence, complaints and queries.
  • Increased showroom sales by implementing effective visual merchandising strategies and product displays.
  • Trained and mentored sales staff to improve their product knowledge and enhance customer service skills.
  • Streamlined order processing system, reducing errors and increasing overall efficiency.
  • Billing.
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
  • Organized company files and creating support system to decrease workload and increase productivity of account managers.

Front Office Manager

Decor the Paris
03.2008 - 03.2009
  • Supervising and monitoring the work staff.
  • Arranging travel, meetings and appointments.
  • Balanced monthly general ledger accounts to accurately record cost and month end accruals.
  • Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
  • Analyzed performance metrics to identify areas of improvement in front office operations, implementing changes for better efficiency.

District Manager

Fridge Life
10.2006 - 03.2008
  • Co-ordinate financial and budget activities for maximum operational efficiency.
  • Responsible for achievement of district productivity and quality goals.
  • Monitor and assist team with work progress.
  • Managed budget development process for district, allocating resources effectively to drive growth while remaining fiscally responsible.
  • Plan and implement procedures and systems to maximize operating efficiency.
  • Communicate and ensures compliance with all policies including, but not limited to, policies regarding meals and rest breaks, scheduling, timekeeping, overtime pay and payment for all time worked.
  • Lead our team in all tasks related to maintain a neat, clean and organized environment.

Boutique Manager

Dave & Lil's
09.2002 - 10.2006
  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Ensuring quality customer service and building our client book.
  • Merchandising.
  • Shipments.
  • Created loss prevention action plan utilizing company tools and process to minimize loss and achieve shrink goals.

Skills

  • Sales and Margin Optimization
  • Brand Awareness and Merchandising
  • Multilingual: Hebrew, Italian, and English
  • Client Relationship Management
  • Excellent Communication Skills
  • Time Management and Organization
  • Decision Making and Problem Solving

Certification

  • The Graduate School of Business, University of Sydney - Sydney, NSW, Australia.
  • Los Angeles County office of Education, Employment Workshop - Los Angeles. CA

Timeline

Supervisor of Operations

Road Runner Sports
07.2023 - Current

Store Manager

Everything But Water
10.2016 - 05.2018

Store Manager

Charlotte Russe
12.2014 - 11.2016

Shop Manager

Gerard Darel
11.2012 - 11.2014

Show-Room Manager

Hadari Shoes
03.2010 - 10.2012

Front Office Manager

Decor the Paris
03.2008 - 03.2009

Talent Manager

Muze Management
09.2007 - Current

District Manager

Fridge Life
10.2006 - 03.2008

Boutique Manager

Dave & Lil's
09.2002 - 10.2006
Natasha Medina