Tysha L Stimens- Hoskins
Mount Vernon
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
22
22
years of professional experience
Work History
Receptionist
Zelkowitz, Barry & Cullers, LTD Law Firm
08.2013 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Front Desk/Hotel Housekeeper
Mount Vernon Inn
07.2003 - 04.2013
- Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
- Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
- Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Assisted in training new team members on hotel policies, procedures, and best practices for housekeeping tasks.
- Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
- Reduced linen waste through careful inventory management and timely replacement of worn items.
- Assisted with scheduling adjustments as needed, enabling optimal staffing levels during peak periods while avoiding overtime expenses for the department.
- Promoted teamwork among fellow housekeepers through clear communication, shared responsibility, and mutual support during busy shifts or challenging situations.
- Maintained an organized inventory of housekeeping supplies, ensuring adequate stock levels for daily operations and reducing unnecessary expenditures.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Kept logs of cleaning activities to enable tracking history and maintain accurate records.
Machine Operator Assembler
F.T. Precision
07.2002 - 07.2010
- Improved production efficiency by implementing preventive maintenance measures on machines and equipment.
- Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
- Increased overall productivity by optimizing assembly processes and implementing time-saving techniques.
- Assisted in the development of new products, contributing technical expertise and hands-on assembly experience.
- Enhanced workplace safety by adhering to company guidelines and maintaining a clean, organized work environment.
- Completed complex assembly tasks with precision, ensuring high-quality products met customer specifications.
- Mentored new employees on proper machine operation procedures, boosting team performance and reducing errors.
- Ensured timely completion of orders by monitoring progress and adjusting schedules as necessary.
- Utilized various hand tools for precise assembly work, consistently meeting tight tolerances specified for each product.
- Operated machinery effectively to maintain optimal production rates while minimizing waste materials.
- Maintained comprehensive documentation on machine operations and maintenance activities, ensuring compliance with industry standards.
- Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
- Complied with company and OSHA safety rules and regulations.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Operated multiple machines simultaneously to meet production requirements.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Replenished materials and supplies as needed to maintain production.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
- Recognized and reported defective material and equipment to shift supervisor.
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
- Checked machines for proper output and functionality, fixing minor mechanical issues.
- Complied with safety standards to prevent machinery accidents and personnel injuries.
- Trained and instructed coworkers in proper assembly techniques.
Education
GED -
Madison Comprehensive High School
Mansfield, OH1995
Skills
- Scheduling
- Clerical Support
- Office equipment operations
- Organization skills
- Time Management
- Mail handling
- Customer and client relations
- Multi-line telephone operation
- Customer/Client relations
- Calendar Management
- Scheduling appointments
- Professional Demeanor
- Basic accounting
- Microsoft Office
Timeline
Receptionist
Zelkowitz, Barry & Cullers, LTD Law Firm
08.2013 - Current
Front Desk/Hotel Housekeeper
Mount Vernon Inn
07.2003 - 04.2013
Machine Operator Assembler
F.T. Precision
07.2002 - 07.2010
GED -
Madison Comprehensive High School
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