Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Creating Python programs
Languages
Software
Timeline
Generic

Gerardo Garza-Luna

Houston,Tx

Summary

Experienced IT professional with a proven track record in delivering efficient and high-quality work. Skilled in actively listening to task requirements and executing them with precision. Committed to consistently exceeding expectations and delivering exceptional results. Seeking a challenging role in the IT industry to leverage skills and passion for technology in driving organizational success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Associate Label Production Worker

Sprinkle Pop
09.2024 - Current
  • Able to use Monday,a work management platform, in order to gather total units of products that need labeling, upwards of a thousand order per batch, and create a role of labels to be processed in the labeler machine
  • Created rolls in a way that would allow a better workflow (prioritizing what needed to be down immediately, most efficient way of working, and what allowed printing errors to be more manageable)
  • Am the final check on Quality assurance of nutrition labels being printed correctly
  • Troubleshoot issues such as jams with the containers, labels not sticking properly, and the role of label being printed incorrectly and having to adjust


Office Computer Installation Technician

Pros There
10.2024 - 10.2024
  • Worked a contract job in JPMorganChase in Downtown Houston in order to install Dvi's, dual monitors, as well as power and network cables
  • Required specific cable managments in order to provide future IT technicians with ease of access
  • I completed the most amount of desks in the two weeks
  • I was trusted to complete High level manager's desk that required a closer attention to detail than the rest of the floor
  • Completed the most amount amount of total desks within the contract time


IT Technician

GARZA CONSTRUCTION
01.2020 - 09.2024
  • Troubleshooted technical issues with printers through physical inspection and through error logs
  • Troubleshot and explained how to solve software issues to end users in a timely and helpful way
  • Was tasked with solving unknown and variable network issues through isolating the issue, testing routers, cat5e cables. For example was able to find that a end point device had weaker download speeds due to the cat cable in the wall being unshielded and receiving interference
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Suggested and executed a plan to improve network uptime during power outages. It allowed the business network to continue during weeks without power from the grid.
  • Able to communicate technical terms in a way understood in a nontechnical way

Research Leader

TEXAS TALENT CONNECTIONS
01.2023 - 07.2024
  • Prepared small sized groups the lessons in order to prepare CompTia Security+ Exam

Network Cable Installer

GARZA CONSTRUCTION
03.2019 - 07.2024
  • Independently ran and terminated cat-5e cables for several commercial buildings
  • Have installed and tested the network cables on 2 residential homes without need for follow up repairs.
  • I was called in to troubleshoot a previous contractors installation,able to communicate possible issues to end user, then systematically troubleshot until issue was isolated and resolved

Education

Bachelor of Science - Computer Science

University of Houston-Downtown
Houston,Texas
05.2024

Skills

  • Manufacturing support
  • Network Troubleshooting
  • Equipment Troubleshooting
  • Product Assembly
  • Equipment Calibration
  • Python scripting for keywords using Regex
  • Capable of computer virtualization
  • Spanish conversant
  • Intermediate in capturing and analyzing TCP/IP
  • Skilled in computer hardware, installation and troubleshooting
  • Adept at effectively communicating technical issues to both shareholders and end users in a clear and understandable manner
  • Comfortable with linux commands to traverse directory and simple scripting in Vim
  • proficient in Microsoft3655
  • Comfortable with linux commands to traverse directory and simple scripting in Vim

Accomplishments

Security+ ,CompTIA,2023

CySA+, CompTIA ,2024

Certification

  • Security+, CompTIA, 2023
  • CySA+, CompTIA, 2024

Creating Python programs

I am currently working on a Python project that will show you your income as a Pie chart, and allow you to visualize how your money gets divided up dynamically

Languages

Spanish
Limited Working

Software

Microsoft 365

Nmap

Python

Computer virtualization

Linux

Git

Timeline

Office Computer Installation Technician

Pros There
10.2024 - 10.2024

Associate Label Production Worker

Sprinkle Pop
09.2024 - Current

Research Leader

TEXAS TALENT CONNECTIONS
01.2023 - 07.2024

IT Technician

GARZA CONSTRUCTION
01.2020 - 09.2024

Network Cable Installer

GARZA CONSTRUCTION
03.2019 - 07.2024

Bachelor of Science - Computer Science

University of Houston-Downtown

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Gerardo Garza-Luna