Numan Al Matoq
Gaithersburg,MD
Summary
Collaborative Used Car Sales Manager with strong business acumen and 30 years of progressive and relevant sales management experience. Dedicated to consistently meeting vehicle sales quotas through expert management and leadership of sales team. Skillful in maintaining used car inventory, forecasting sales and motivating team to reach sales targets. Reliable and upbeat accountant and auditor successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
28
28
years of professional experience
Work History
Used Car Dealer/ Car Services
Matoq Auto Transportation
1996.01 - Current
- Streamlined inventory management for better organization, efficient sales, and improved customer experience.
- Collaborated closely with the sales team to meet monthly targets through effective lead generation and follow-up activities.
- Maintained detailed records of all transactions, ensuring compliance with state regulations and tax requirements.
- Managed online presence through website updates, social media engagement, and digital advertising campaigns designed to attract potential buyers searching online platforms for used cars.
- Optimized showroom layout for maximum visual appeal and easy navigation for customers, enhancing their overall shopping experience.
- Participated in local community events to build brand awareness, establish trust with potential clients, and support local causes.
- Assisted customers in navigating warranty options available based on each individual''s specific needs and preferences while making informed decisions about purchasing a used car from our dealership.
- Increased customer satisfaction by providing personalized service and addressing individual needs in the used car buying process.
- Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.
- Responded to all customer inquiries thoroughly and professionally.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Test-drove vehicles to confirm proper operation before delivering to customers.
- Removed safety hazards, soiled items, and trash from customer areas.
- Documented all work performed on vehicles and added to company system for reference.
- Planned work calendar by scheduling appointments and tracking customer service requests.
- Assisted mechanics with repairing and servicing vehicles.
- Streamlined repair processes by implementing efficient organization and workflow improvements.
- Exhibited excellent problem-solving skills when faced with unique or challenging vehicle issues, leading to successful resolutions that met customer needs within budget constraints.
- Actively participated in community outreach initiatives, representing the shop at local events and demonstrating commitment to providing value beyond automotive services.
- Maintained a safe and clean work environment, adhering to industry safety standards and regulations.
- Developed strong customer relationships through clear communication of repair recommendations and cost estimates.
- Implemented cost-saving measures where appropriate, reducing overhead expenses without compromising service quality or safety standards.
- Stayed up-to-date on industry trends and advancements in repair techniques, sharing knowledge with team members to ensure continuous improvement.
Cost Accountant/Bookkeeper/Customer Services Officer
Metro Access Transportation
2022.08 - 2023.10
- Conducted product inventories for clients' products and translated findings into detailed financial reports.
- Streamlined the financial reporting process for improved accuracy and timely delivery of financial statements.
- Monitored cost standard performance to confirm that costs met budget cost parameters.
- Provided valuable insights into production efficiency by analyzing manufacturing process costs against industry benchmarks.
- Found tax solutions to complicated tax issues or errors from incorrect tax filings.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Developed financial models to assess and analyze financial performance of clients.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Prepared working papers, reports and supporting documentation for audit findings.
- Monitored fixed asset accounting process, maintaining accurate asset registers and calculating depreciation schedules per GAAP guidelines.
- Predicted, planned and recorded costs of raw materials, labor and operation.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Designed monthly and annual budgets design, labor and manufacturing.
- Assisted procurement team in evaluating supplier contracts to ensure the best possible terms were negotiated while minimizing risk exposure.
- Assisted with month-end closing procedures, journal entry review, balance sheet analysis and monthly management report preparation.
- Performed financial reporting, trend analysis and process improvement support.
Education
Master of Science - Financial Accounting
Academy For Banking And Financial Sciences
Jordan08.2009
Master of Science - Cost Accounting
High Diploma in Cost Accounting
Iraq08.1998
Bachelor of Science - Accounting And Business Management
University of Baghdad For Ad
Iraq07.1996
Skills
- Vehicle Appraisal
- Networking Abilities
- Self-Motivation
- Expert Negotiator
- Emotional Intelligence
- Computer Literacy
- Problem Solving
- Financing Expertise
- Goal Oriented
- Decision Making
- Time Management
- Attention to Detail
- Customer Relationship Management
- Automotive Knowledge
- Inventory Management
- Flexible Hours
- Repair Cost Estimation
- Order Management
- Cash Drawer Management
- Service Contracts
Languages
Arabic
Native or Bilingual
Timeline
Cost Accountant/Bookkeeper/Customer Services Officer
Metro Access Transportation
2022.08 - 2023.10
Used Car Dealer/ Car Services
Matoq Auto Transportation
1996.01 - Current
Master of Science - Financial Accounting
Academy For Banking And Financial Sciences
Master of Science - Cost Accounting
High Diploma in Cost Accounting
Bachelor of Science - Accounting And Business Management
University of Baghdad For Ad
Similar Profiles
Eric DavisEric Davis
Owner/Operator Truck Driver at Davis Auto Transportation LLC.Owner/Operator Truck Driver at Davis Auto Transportation LLC.
Leroy MORRISONLeroy MORRISON
CDL Truck Driver at Auto Pros Car Hauling & TransportationCDL Truck Driver at Auto Pros Car Hauling & Transportation
Carlton DayCarlton Day
Owner/Operator Truck Driver at Supreme Auto TransportationOwner/Operator Truck Driver at Supreme Auto Transportation