Nuntiwan Ooppapan
Recruiter
Mountain House,CA
Summary
Dynamic and results-driven professional with extensive experience as an account manager, territory sales specialist, and recruiter. Adept at identifying, attracting, and hiring top talent to drive business growth. Proven ability to build strong client relationships, develop new business opportunities, and deliver end-to-end solutions. Skilled in full-cycle recruiting, customer retention, and strategic sales management. Known for exceptional interpersonal skills, consultative selling, and a collaborative approach that fosters trust and long-term partnerships.
Overview
7
7
years of professional experience
Work History
Recruiter
Temple Street Agency LLC
06.2022 - Current
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- Operated and maintained applicant tracking and candidate management systems.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
Sales Account Executive
GSNT Solutions, LLC
08.2018 - 10.2023
- Enhanced overall brand reputation within the industry through active participation in community events.
- Optimized CRM data utilization by keeping accurate records of all client interactions.
- Reached out to prospective leads through cold calling, applying variety of established selling methods.
- Met existing customers to review current services and expand sales opportunities.
- Organized regular client meetings to discuss progress on projects or address any issues faced during implementation processes.
- Provided exceptional customer service, addressing concerns promptly to maintain strong client relationships.
- Increased sales revenue by establishing and nurturing long-term client relationships.
- Negotiated pricing, contracts, and terms with key clients to secure new business deals.
- Implemented effective upselling techniques to maximize revenue from existing customers.
- Successfully retained top-performing clients while also acquiring new business partners leading to significant revenue growth.
Staffing Manager
Randstad
11.2021 - 05.2022
- Reduced time-to-fill metrics by proactively building a robust talent pipeline and maintaining strong relationships with passive candidates.
- Championed diversity and inclusion efforts throughout all phases of the staffing process, fostering a culture of equity and respect within the organization.
- Partnered with hiring managers to identify workforce needs and develop customized staffing solutions.
- Evaluated recruitment metrics data regularly to make informed strategic decisions that drove continuous improvement within staffing operations.
- Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
- Enhanced client satisfaction and retention through consistent delivery of high-quality candidates for open positions.
Server
Pairings
03.2019 - 03.2021
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
PF Changs Restaurant
08.2017 - 03.2019
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Associate of Arts -
Las Positas
Livermore, CA 05.2001 -
Skills
Performance Evaluation
Recruitment
Talent Acquisition
Salary Negotiation
Pre-Employment Screening
Outbound Calling
Partnership Development
Process Improvement
Cold-calling
Candidate Sourcing
Interviewing Clients
New Hire Orientation
Applicant Tracking Systems
Languages
English
Native or Bilingual
Japanese
Limited Working
Timeline
Recruiter
Temple Street Agency LLC
06.2022 - Current
Staffing Manager
Randstad
11.2021 - 05.2022
Server
Pairings
03.2019 - 03.2021
Sales Account Executive
GSNT Solutions, LLC
08.2018 - 10.2023
Server
PF Changs Restaurant
08.2017 - 03.2019
Associate of Arts -
Las Positas
05.2001 -
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