Summary
Overview
Work History
Education
Skills
Languages
Certifications & Training
Timeline
Generic

Nur Amalina Ahmad

Doha

Summary

Results-driven banking professional specializing in back-office operations, securities settlement, and trade reconciliation within top global financial institutions such as Citibank, HSBC, and Standard Chartered. Demonstrates a proven track record in managing high-volume transactions and optimizing settlement processes, leading to significant improvements in operational efficiency. Possesses strong skills in cross-functional coordination and strict adherence to regulatory compliance.

Overview

12
12
years of professional experience

Work History

Securities & Derivative Analyst

Citibank Malaysia
Kuala Lumpur
11.2015 - 06.2022

Settlement Team (Dec 2020 - June 2022)

  • Facilitated daily management of 200 pre-matching trades to guarantee accurate reporting for clients and counterparties.
  • Managed discrepancies to avert buy-in risks during settlement reconciliations with brokers and exchanges.
  • Addressed client inquiries and escalated operational errors for swift resolution.

Cash Settlement Team (June 2019 - Nov 2020)

  • Handled incoming and outgoing payments in line with SLAs, ensuring proper reconciliation, and daily cash balance tracking.
  • Managed large-scale cash transactions with accuracy.
  • Maintained records of all completed settlements including details of payments made and received.

Account Administrator for Citigroup Global Markets Malaysia (Foreign Broker) (Nov 2015 – May 2019)

  • Facilitated back-office processing for broker-dealer transactions while ensuring Middle Office records matched stock exchange data.
  • Handled trade issues and ensured proper allocation for client satisfaction.
  • Created reports for upper management on financial performance and trends.

Customer Delivery Specialist

Hewlett Packard
Kuala Lumpur
05.2014 - 11.2014
  • Composed monthly documentation for vendor and shipment authorizations, and buy-lease agreements for over 20 clients.
  • Processed lease administration details accurately, including booking and funding.

Senior Global Operations Officer

Standard Chartered Bank
Kuala Lumpur
06.2012 - 04.2014
  • Verified mortgage loan documents, and generated offer letters in compliance with regulations.
  • Coordinated with various support teams to accomplish processing turnaround standards.

Global Support Executive

HSBC Bank
Kuala Lumpur
06.2010 - 05.2012
  • Facilitated client onboarding processes and equity account setup.
  • Processed and revised Standard Settlement Instructions following client requests.

Education

Bachelor of Business Administration - International Business

University Technology Mara
Malaysia
11.2010

Skills

  • Trade reconciliation
  • Settlement processing
  • Loan mortgage processing
  • Operational efficiency and controls
  • Client relationships and issue resolution
  • Time management
  • Deadline adherence
  • Effective communication

Languages

English(Fluent)

Certifications & Training

  • Certificate of Achievement - Training in Microsoft Excel 2007 Fundamental and Intermediate, 2013
  • Best Global Support Executive at HSBC Technology and Services – Global Banking and Markets, 2011
  • Perfect Attendance, 2011

Timeline

Securities & Derivative Analyst

Citibank Malaysia
11.2015 - 06.2022

Customer Delivery Specialist

Hewlett Packard
05.2014 - 11.2014

Senior Global Operations Officer

Standard Chartered Bank
06.2012 - 04.2014

Global Support Executive

HSBC Bank
06.2010 - 05.2012

Bachelor of Business Administration - International Business

University Technology Mara
Nur Amalina Ahmad