Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Certification
Timeline
Generic

Nurbert Mwalongo

Durham,NC

Overview

8
8
years of professional experience
1
1
Certification

Work History

Computer and Mobile Repair Technician

Rcs Computer Services
Makawao
08.2017 - 10.2024
  • Provided technical support to customers regarding their mobile devices.
  • Troubleshot hardware components such as RAM, ROM, SIM cards.
  • Aligned and balanced new equipment after installation.
  • Implemented troubleshooting techniques to resolve issue.
  • Dismantled machines, equipment, or devices to access and remove defective parts.
  • Diagnosed network connectivity problems in mobile devices.
  • Ordered parts, supplies or equipment from catalogs or suppliers.
  • Maintained or repaired specialized equipment or machinery.
  • Created detailed repair reports for each job performed.
  • Logged repair activities by customer and tracked metrics hours, supplies and results by customer.
  • Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
  • Recovered lost data from malfunctioning mobile phones.
  • Recorded type and cost of maintenance or repair work.
  • Extended device life through preventive maintenance and skilled repairs for malfunctions.
  • Maintained inventory of spare parts for repairs.
  • Performed routine maintenance by inspecting drives, motors or belts.
  • Maintained clean, organized and professional workspaces in line with company reputation for excellence.
  • Inspected, tested and troubleshot smartphones and tablets.
  • Satisfied customers with prompt service and patient, easily-understood explanations of technical issues.

Store Manager

Rcs Computer Services
Makambako, Njombe
05.2016 - 07.2017
  • Assessed operational efficiency of the store's departments.
  • Developed relationships with suppliers to negotiate better prices.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Performed regular price checks to ensure competitive pricing.
  • Updated POS system with new products and promotional offers.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Planned special promotions or discounts based on market trends.
  • Forecasted customer demand to set prices or credit terms for goods or services.

Education

Associate of Arts - Accounting And Finance

Tanzania Institute Of Accountancy
Tanzania
08-2015

Skills

  • Mobile operating systems
  • Charging port repair
  • Device unlocking
  • Audio system repair
  • Advanced troubleshooting
  • Component replacement
  • Software repair
  • Water damage repair
  • Network troubleshooting
  • Electronics
  • Data inputting
  • Bookkeeping
  • Auditing
  • Tax accounting specialization
  • Financial analysis
  • MS office suite
  • Cashflow processes
  • Finance

Languages

English
Professional
Swahili
Native/ Bilingual

Affiliations

  • Hiking
  • Sports Punditry
  • Soccer Player
  • Amature Basketball Player
  • Marathonian

Accomplishments

  • NBC Marathons
  • Kili Marathons Award

Certification

  • Flagger Certificate From Staff Zone USA

Timeline

Computer and Mobile Repair Technician

Rcs Computer Services
08.2017 - 10.2024

Store Manager

Rcs Computer Services
05.2016 - 07.2017
  • Flagger Certificate From Staff Zone USA

Associate of Arts - Accounting And Finance

Tanzania Institute Of Accountancy

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Nurbert Mwalongo