Nurbert Mwalongo
Durham,NC
Overview
8
8
years of professional experience
1
1
Certification
Work History
Computer and Mobile Repair Technician
Rcs Computer Services
Makawao
08.2017 - 10.2024
- Provided technical support to customers regarding their mobile devices.
- Troubleshot hardware components such as RAM, ROM, SIM cards.
- Aligned and balanced new equipment after installation.
- Implemented troubleshooting techniques to resolve issue.
- Dismantled machines, equipment, or devices to access and remove defective parts.
- Diagnosed network connectivity problems in mobile devices.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Maintained or repaired specialized equipment or machinery.
- Created detailed repair reports for each job performed.
- Logged repair activities by customer and tracked metrics hours, supplies and results by customer.
- Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
- Recovered lost data from malfunctioning mobile phones.
- Recorded type and cost of maintenance or repair work.
- Extended device life through preventive maintenance and skilled repairs for malfunctions.
- Maintained inventory of spare parts for repairs.
- Performed routine maintenance by inspecting drives, motors or belts.
- Maintained clean, organized and professional workspaces in line with company reputation for excellence.
- Inspected, tested and troubleshot smartphones and tablets.
- Satisfied customers with prompt service and patient, easily-understood explanations of technical issues.
Store Manager
Rcs Computer Services
Makambako, Njombe
05.2016 - 07.2017
- Assessed operational efficiency of the store's departments.
- Developed relationships with suppliers to negotiate better prices.
- Ensured compliance with safety regulations and company policies.
- Monitored employee performance and identified performance gaps for corrective action.
- Performed regular price checks to ensure competitive pricing.
- Updated POS system with new products and promotional offers.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Planned special promotions or discounts based on market trends.
- Forecasted customer demand to set prices or credit terms for goods or services.
Education
Associate of Arts - Accounting And Finance
Tanzania Institute Of Accountancy
Tanzania08-2015
Skills
- Mobile operating systems
- Charging port repair
- Device unlocking
- Audio system repair
- Advanced troubleshooting
- Component replacement
- Software repair
- Water damage repair
- Network troubleshooting
- Electronics
- Data inputting
- Bookkeeping
- Auditing
- Tax accounting specialization
- Financial analysis
- MS office suite
- Cashflow processes
- Finance
Languages
English
Professional
Swahili
Native/ Bilingual
Affiliations
- Hiking
- Sports Punditry
- Soccer Player
- Amature Basketball Player
- Marathonian
Accomplishments
- NBC Marathons
- Kili Marathons Award
Certification
- Flagger Certificate From Staff Zone USA
Timeline
Computer and Mobile Repair Technician
Rcs Computer Services
08.2017 - 10.2024
Store Manager
Rcs Computer Services
05.2016 - 07.2017
- Flagger Certificate From Staff Zone USA
Associate of Arts - Accounting And Finance
Tanzania Institute Of Accountancy