Nurgul Tastaybekova

• Assisted in managing daily bar operations to ensure smooth service delivery.
• Managed inventory levels, optimizing stock rotation and minimizing waste through effective ordering practices.
• Developed and implemented training programs for new bartenders to ensure consistent service quality.
• Maximized customer service by training staff, overseeing operations, and resolving issues.
• Led staff meetings to discuss operational improvements and address guest feedback.
• Consistently maintained a high level of cleanliness and organization, leading by example for new staff members.
• Trained and mentored staff on cocktail preparation and customer engagement techniques.

Oversaw daily operations to ensure smooth taproom service and customer satisfaction.

• Managed inventory levels, ordering supplies to maintain optimal stock and minimize waste.
• Trained and mentored staff on service standards, enhancing team performance and efficiency.
• Developed promotional activities to increase foot traffic and boost sales revenue.
• Collaborated with marketing team to create social media content that increased online presence.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Managed inventory and maintained optimal stock levels to ensure product freshness and availability.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

• Managed front desk operations, ensuring smooth guest check-in and check-out processes.
• Conducted nightly audits of financial transactions, maintaining accuracy in reporting and reconciliation.
• Utilized hotel management software to maintain accurate records of reservations and billing information.
• Kept accounts in balance and ran daily reports to verify totals.
• Communicated effectively with other departments such as housekeeping, maintenance, and food and beverage services to meet guest needs efficiently.
• Maintained updated knowledge of hotel policies and procedures to provide accurate information to guests at all times.