NURHAN RASHID
Mississauga,ON
Summary
High-achieving Senior Sales Executive with drive and expertise to handle any challenge. Energetic and committed to top performance. Poised, personable, dedicated to team-driven environment and dynamic customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals with the ability to adapt to any environment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Customer Service/Sales Consultant
The Brick & United Furniture Warehouse
03.2002 - Current
- Assist customers with exchanges and claims against service warranties
- Answered customer inquiries and diffuse complaints from irate customers
- Assist clients with inquires and inform of different products and services
- Process payments and refunds on client purchases
- Provide quotes and prepare documents
- Organize arrangements for deliveries
- Maintain store appearance and provide recommendations
- Train new employees on products, sales and policies
- Conduct all employee meetings
- Create employee schedules and process payroll
- Track and prepare all sales orders and exceeded company monthly quotas
- Override sales transactions for sales consultants and inform of sales targets.
- Sold over 1 million dollars in sales annually
Sales Manager
7X Fitness
01.2022 - 01.2024
- Contact potential clients and provide information on prices, equipment and services offered
- Retain and process memberships
- Handle cash flow and intake of payments
- Promote health and fitness awareness
- Recommend personal trainers and holistic nutritionist to individuals
- Organize events for promotions purposes
- Input and maintain customer information using company software.
- Managed approximately 70 incoming calls and emails per day
Education
Ontario Secondary School Diploma -
Ridgemont Secondary School
Ottawa, ON01.2000
Skills
- Customer Service
- Conflict Mediation
- Relationship Management
- Training and coaching
- Sales expertise
- Public Speaking
- Hospitality service expertise
- Reliability and punctuality
- Administrative tasks
- Multilingual
Education Training Qualifications
- Business Development
- Business Administration and Customer Service Skills
- Finance, Credit, Operations and Purchasing
- Sales, Merchandising and Marketing
Certification
- Certified TESOL Teacher - 2007
Languages
English
Native or Bilingual
Turkish
Native or Bilingual
Arabic
Limited Working
French
Limited Working
Timeline
Sales Manager
7X Fitness
01.2022 - 01.2024
Senior Customer Service/Sales Consultant
The Brick & United Furniture Warehouse
03.2002 - Current
Ontario Secondary School Diploma -
Ridgemont Secondary School
- Certified TESOL Teacher - 2007
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