Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nuria Montero

4290 Symphony Cir Apt 422 Sanford

Summary

To obtain a position that allows me to use and enhance my previous skills and gives me an opportunity to grow and learn within a company a company.

Overview

18
18
years of professional experience

Work History

Center Operations Manager

Xcite Advertising
Sanford
06.2024 - Current
  • Managed daily operations to ensure smooth workflow at advertising center.
  • Coordinated team schedules and shifts to optimize resource allocation.
  • Trained new staff on procedures and company policies effectively.
  • Implemented inventory management systems for promotional materials and supplies.
  • Developed effective communication strategies among team members and departments.
  • Maintained accurate records of employee attendance, payroll and inventory data.
  • Ordered supplies as needed to maintain adequate stock levels.
  • Supervised the day-to-day activities of the center staff including coaching, mentoring and evaluating performance.
  • Performed regular maintenance checks on all facility equipment.

Account Representative

Xcite Advertising
Miami
03.2017 - 06.2024
  • Shoot photos and videos of automobiles on the lot to be used on online advertisements for automobile dealerships.
  • Use missing photo reports to identify cars with missing photos.
  • Service various dealerships while maintaining strong relationships with customers.
  • Achieve daily, weekly and monthly goals.
  • Navigate different technology programs.
  • Drive automatic and manual transmission vehicles.
  • Apply window labels and buyers guides to appropriate vehicles.
  • Work with Regional Manager regarding daily scheduling, customer service, photo quality, and overall market growth/production/retention.
  • Maintain quarterly top performer status within the top 20 nationwide representatives.
  • Received I-Caught recognition and top performer for 2018.

Event Manager

Standard Parking Corporation
Miami
10.2014 - 10.2016
  • Responsible for managing all cash transactions.
  • In charge of running a garage with 1158 parking spaces and back lot of 100 parking spaces.
  • Direct and supervise parking staff and other employees performing parking services.
  • Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.
  • Lead and train staff on an on-going basis, to include assisting in staffing positions to ensure that all staff members are well informed on event specific details.
  • Assist with managing breaks.
  • Assist the Parking Manager to ensure compliance with all parking department and venue policies and procedures to include all safety regulations.
  • Oversee productivity and work assignments of the parking staff and communicates with the Parking Manager any challenges and status of all assignments prior to the conclusion of the shift.
  • Assign and schedule team members to specific duties.
  • Enforce safety, health and security duties.
  • Assist in the maintenance and repair of parking equipment and any general maintenance tasks.
  • Assist with cleanup of debris, water, oil spills and etc.
  • Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.

Garage Supervisor

Standard Parking Corporation
Miami
03.2011 - 10.2014
  • Supervise parking garage consisting of 1158 parking spaces in garage and 100 spaces in back lot.
  • Manage cashier, maintenance and valet operations.
  • Assist in setup of special events parking program.
  • Train and supervise garage attendant staff.
  • Repair any broken gates, pay stations or ticket machines.
  • Assist cashiers in closing out reports at end of every shift.
  • Collect, record and deposit revenues received at facility.
  • Manage monthly parking card holder payments and access card distributions.
  • Close out pay station machines at end of shift.
  • Assist in registers or selling prepaid tickets as needed.

Meter Collector

Standard Parking Corporation
Miami
09.2009 - 03.2011
  • Inspected all work vehicles for damages and made sure they were in working conditions prior to route.
  • Collect working materials from City of Miami Beach’s coin room.
  • Collect coin revenue from individual parking meters within designated route.
  • Report and record the condition of parking meters during the collection process and repair if necessary.

Salad Chef/Supervisor

Salad Creations
Miami
10.2007 - 03.2008
  • Handle cash register and perform credit card and cash transactions.
  • Prepared all food going on the service line at every shift.
  • Clean store and stock merchandise.
  • Received and prepared phone and online catering orders.

Cashier/Cooler Attendant

Flagship Shell
Miami
10.2007 - 03.2008
  • Handle cash register.
  • Check and stock merchandise.
  • Perform credit card and cash transactions.
  • Clean and organize store.
  • File and store daily reports.
  • Issue receipts and change to customers.
  • Receive and stock all store merchandise 3 times a week.
  • Cleaned gas pumps and filled window washer tanks.

Education

High School -

Miami High School
Miami, FL
06.2004

Skills

  • Operations management
  • Scheduling optimization
  • Team leadership
  • Problem solving

References

Available upon request

Timeline

Center Operations Manager

Xcite Advertising
06.2024 - Current

Account Representative

Xcite Advertising
03.2017 - 06.2024

Event Manager

Standard Parking Corporation
10.2014 - 10.2016

Garage Supervisor

Standard Parking Corporation
03.2011 - 10.2014

Meter Collector

Standard Parking Corporation
09.2009 - 03.2011

Salad Chef/Supervisor

Salad Creations
10.2007 - 03.2008

Cashier/Cooler Attendant

Flagship Shell
10.2007 - 03.2008

High School -

Miami High School

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Nuria Montero