Professional and knowledgeable office receptionist offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
3
3
years of professional experience
Work History
Front Office Receptionist
HYATT
02.2024 - Current
Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
Answered multi-line phone system and enthusiastically greeted callers.
Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
Front Office Receptionist
HYATT
08.2022 - 02.2024
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Collected room deposits, fees, and payments.
Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
Administrative Assistant
Corvid General Contracting
10.2021 - 06.2022
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Maintained inventory of office supplies and placed orders.
Developed filing system for historical documents, preserving important company records and improving access to information.