Diligent, with a history of meeting company needs. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Live Urgent Care
Bellmawr, NJ
11.2024 - Current
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Organized patient charts before each day's clinic sessions began.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Assisted in resolving claim issues related to billing and reimbursement inquiries.
Legal Assistant
Law Offices of Lee M. Perlman
Cherry Hill, New Jersey
05.2024 - Current
Scanned physical documents into electronic format for storage in a secure database system.
Maintained inventory levels of office supplies necessary for day-to-day operations.
Answered phones promptly while providing courteous customer service.
Updated databases with new information received from attorneys or clients.
Performed basic bookkeeping duties including tracking payments received from clients.
Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
Administrative Coordinator
Star Pediatrics
Mount Laurel
02.2023 - 05.2024
Assisted in the recruitment process by conducting interviews and making hiring decisions based on candidate qualifications.
Provided support in resolving scheduling conflicts between employees.
Responded promptly to all customer inquiries regarding availability or schedule changes.
Utilized MS Office and Excel to analyze data and create spreadsheets.
Coordinated with HR to onboard new hires, including scheduling interviews and orientation sessions.
Maintained communication between the family and caregiver and other involved parties regarding the patient's condition.
Intake Coordinator
Ayala Peychiatry
Voorhees NJ
04.2022 - 02.2023
Maintained accurate documentation on all pre-authorization requests, denials and appeals.
Collaborated with internal staff members such as Billing Specialists, Medical Coders to resolve any discrepancies in patients' insurance information.
Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
Conducted comprehensive interviews with potential clients to determine eligibility for services.
Front Office Manager
Live Urgent Care
Bellmawr, NJ, NJ
07.2021 - 02.2022
Maintained accurate records of financial transactions such as cashiering activities, credit card charges.
Provided leadership to ensure that all Front Office team members are delivering excellent customer service.
Communicated effectively with supervisors regarding current caseloads and resource availability.
Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Patient Accounting Advocate
On-site Neonatal
Voorhees, NJ
05.2021 - 06.2021
Communicated with insurance providers to resolve denied claims and resubmitted.
Verified insurance of patients to determine eligibility.
Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
Posted payments and collections on regular basis.
Collected payments and applied to patient accounts.
Administrative Manager
Folcroft Diner
Folcroft, Pennsylvania
03.2019 - 05.2021
Collaborated with local businesses to create mutually beneficial partnerships.
Ensured compliance with all food safety regulations and sanitation standards.
Ordered supplies from vendors as needed while staying within budget guidelines.
Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Reviewed customer feedback surveys regularly to identify areas where improvements could be made.
Created daily schedules for the hostess staff to ensure appropriate staffing levels during peak times.