Summary
Overview
Work History
Education
Skills
References
Timeline
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Nurudini Alhassan

Bronxville,NY

Summary

Experienced store manager proficient in overseeing daily operation, ensuring efficient inventory management, and delivering exceptional customer service. Skilled forklift operator with a strong emphasi on safety and precision in handling materials. Proven ability to lead teams, optimize workflow, and maintain high standards of organization and cleanlines.

Overview

13
13
years of professional experience

Work History

Store Manager

Mr. Discount
10.2014 - 01.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Forklift Operator

Gaint Distribution Center
01.2023 - 07.2023
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.

Forklift Operator

Schneider Electric
02.2022 - 11.2022
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

Lead Store Associate

Salamatu Ventures
09.2010 - 02.2013
  • Handled customer complaints professionally, resolving issues promptly to maintain satisfaction levels.
  • Increased customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
  • Utilized strong communication skills to relay important information between management and associates effectively.
  • Resolved conflicts among staff members diplomatically, fostering a harmonious workplace atmosphere conducive to productivity.

Education

GED -

Kanda Cluster of School
Accra, Ghana
01.2010

Skills

  • English: Fluent
  • Spanish: Good
  • Communication
  • Critical thinker
  • Time Management
  • Teamwork
  • Leadership
  • Store operations
  • Store Opening and Closing
  • Friendly and Positive
  • Training and mentoring
  • Inventory Management
  • Retail Inventory Management
  • Shift Scheduling
  • Employee Training
  • Recruitment and hiring
  • Recruiting and Hiring

References

  • David, Discount Store Owner (718)-676-2920
  • Iddris Seba, (917)-302-6904


Timeline

Forklift Operator

Gaint Distribution Center
01.2023 - 07.2023

Forklift Operator

Schneider Electric
02.2022 - 11.2022

Store Manager

Mr. Discount
10.2014 - 01.2024

Lead Store Associate

Salamatu Ventures
09.2010 - 02.2013

GED -

Kanda Cluster of School

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Nurudini Alhassan