Nushawnda King
Birmingham,Alabama
Summary
Detail-oriented Assistant Manager with a proven track record in leadership, driving team performance and achieving key objectives. Skilled in establishing clear guidelines and enforcing consistent policies that enhance staff satisfaction and productivity. Recognized for exceptional relationship-building, multitasking, and decision-making abilities that contribute to a positive work environment. Aiming to leverage these skills to further organizational goals while fostering team growth.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Salon Centric
Birmingham
03.2025 - Current
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Handled cash register transactions accurately while providing excellent customer service.
- Initiated new product training sessions for employees to improve product knowledge.
- Conducted regular inventory counts throughout the year to maintain accurate records.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Formed and sustained strategic relationships with clients.
Operations Manager
Ulta Beauty Inc.
Birmingham, AL
05.2023 - 11.2025
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Analyzed inventory trends and sales data to forecast future stock needs and prevent overstock situations.
- Executed scheduled inventory cycle counts and made necessary adjustments to virtual inventory records.
- Developed creative visual displays to showcase products and attract customers.
Assistant Manager
Altar'd State
Birmingham, AL
03.2023 - 03.2025
- Generated $1 million in sales, tripling profitability and achieving $5.1 million revenue within a year.
- Balanced cash register drawers, maintaining financial accuracy and trustworthiness.
- Executed smooth closing operations through accurate financial reconciliations.
- Mentored approximately 30 associates on operational procedures to enhance team performance.
- Streamlined store operations and boosted customer satisfaction through relationship building and problem resolution.
- Organized stockroom efficiently, ensuring disposal of damaged goods to maintain product quality.
- Provided high-quality customer service consistently to all guests.
- Facilitated adherence to best practices, contributing to overall operational success.
Store Manager
Rainbow Shops
Birmingham, AL
08.2017 - 05.2023
- Handled cash register transactions accurately while providing excellent customer service.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed visual merchandising, maintaining standards and elevating customer experience.
Key Holder
Buckle
Hoover, AL
12.2016 - 08.2017
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Developed extensive product knowledge, growing revenue and building consumer base.
- Operated cash register.
- Maintained store and maintained appearance.
- Performed store opening and closing tasks to comply with preset store operations guidelines.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Coached and mentored coworkers in proven sales techniques to facilitate more customer purchases and higher store revenues.
Store Manager
Dollar General
Birmingham, AL
12.2014 - 12.2016
- Delivered excellent customer service and adhered to standard practices to maximize sales to (1.5 million in revenue over a 12 month period)minimize shrinkage( 1.62%)
- Improved office organization by developing filing system and customer database protocols.
- Processed daily paperwork, balanced register drawers, payroll and prepared deposits.
- Coached, managed and developed teams to provide exceptional service and achieve sales goals.
- Improved profitability by executing daily, weekly and monthly floor plan changes.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan.
Assistant Manager
Bath & Body Works
Fultondale, AL
09.2009 - 12.2014
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Staged merchandise and stocked sales floor to stimulate impulse sales.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Coached staff on strategies to enhance performance and improve customer relations.
- Supervised bank deposits and inventory receipts as part of closing procedures.
Store Manager
Wet Seal Clothing
Birmingham, AL
06.2004 - 08.2009
- Delivered excellent customer service and adhered to standard practices to maximize sales( 800,000 in revenue over a 12 month period) and minimize shrinkage (1%.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Merchandising and processing shipment and cleaning the store.
- Monitored employee performance and identified performance gaps for corrective action.
- Trained and mentored associates to teach daily tasks and procedures.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
Education
High School Diploma -
Minor High School
Adamsville, ALSkills
- Proficient Task Management
- Data-Driven Sales Techniques
- Team Leadership
- Store Opening Procedures
- Cash Management
- Staff Training
- POS Systems Knowledge
- Floor Set Design
- Friendly and Outgoing
- Store Maintenance
- Customer Service
- Problem-Solving
- Motivated Team Player
- Critical Thinking
- Microsoft Office
- Merchandising and Display
Timeline
Assistant Manager
Salon Centric
03.2025 - Current
Operations Manager
Ulta Beauty Inc.
05.2023 - 11.2025
Assistant Manager
Altar'd State
03.2023 - 03.2025
Store Manager
Rainbow Shops
08.2017 - 05.2023
Key Holder
Buckle
12.2016 - 08.2017
Store Manager
Dollar General
12.2014 - 12.2016
Assistant Manager
Bath & Body Works
09.2009 - 12.2014
Store Manager
Wet Seal Clothing
06.2004 - 08.2009
High School Diploma -
Minor High School
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