Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Nuvia Escoto

Nuvia Escoto

Durham,NC

Summary

Dynamic and reliable professional with extensive experience in food service at It's Tyme, excelling in guest relations and conflict resolution. Proven ability to enhance customer satisfaction through effective communication and menu memorization, while maintaining high cleanliness standards. Strong team player committed to fostering a positive work environment and ensuring safety in all operations.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings have worked in various work setting, I love creating a atmosphere that is positive and caring while bringing all of my skills to make the job effective. I want to learn and grow in my work environment to be effective in whichever area.

Overview

19
19
years of professional experience

Work History

Food Server

It's Tyme
08.2023 - 03.2025
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Cultivated warm relationships with regular customers.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
  • Contributed positively to team morale through effective communication and cooperation with coworkers.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Provided exceptional service to large parties, coordinating with the team for smooth operations.
  • Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
  • Improved customer satisfaction with quick and accurate order taking.
  • Conducted regular checks on table cleanliness and utensil supply, maintaining high standards of hygiene.
  • Assisted in menu development, offering suggestions based on customer feedback and preferences.
  • Maintained cleanliness and organization in dining area, ensuring welcoming environment for guests.

Childcare Provider

Maniar Family -
09.2021 - 07.2023
  • Introduced children to educational games and activities to boost learning.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Provided emotional support and guidance to children during difficult times.
  • Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
  • Worked with children to develop good cognitive, physical and language skills.
  • Liaised with parents and guardians to discuss child progress.
  • Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
  • Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
  • Managed scheduling and logistics for field trips, ensuring educational and safe experiences for children.
  • Resolved conflicts among children, teaching them effective problem-solving and negotiation skills.

Childcare Provider

Andrews Family- Independent Family
02.2018 - 03.2020
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Responded to inquiries from parents and guardians.
  • Read stories, sang songs and facilitated creative play.
  • Promoted healthy eating habits by preparing and serving nutritious meals and snacks.
  • Fostered safe and nurturing environment, maintaining strict safety protocols and emergency procedures.
  • I maintained the house organized and clean.

Daycare Teacher

The Learning Garden Early Education Center
03.2015 - 01.2018
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Cultivated love for reading in children by organizing regular storytime sessions and discussions.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.


  • Maintained open lines of communication with other staff members regarding any concerns or updates on individual students'' progress.
  • Maintained contact with parents about the baby growth and development.

Textile Supervisor

Angelica Textiles
07.2006 - 08.2013
  • Managed a team of textile workers, promoting teamwork and fostering a positive work environment.
  • Implemented lean manufacturing principles to eliminate unnecessary steps in the production process, increasing overall efficiency.
  • Optimized equipment usage, resulting in lower maintenance costs and reduced downtime.
  • Spearheaded initiatives to improve employee retention rates by developing competitive compensation packages and offering ongoing professional development opportunities.
  • Evaluated existing workflows to develop more efficient methods that led to faster turnaround times on projects.

Education

BBA - Accounting

Instiuto Central Vicente Caceres
Honduras, CA
11-1997

Skills

  • Cash handling
  • Food handling
  • Professional attitude
  • Order taking
  • Safe food handling
  • Cleanliness standards
  • Menu memorization
  • Relationship management
  • Service prioritization
  • Guest relations
  • Conflict resolution
  • Guest relations management
  • Warm and friendly
  • Team player
  • Cleaning and sanitizing
  • Adaptable and flexible
  • Organizational skills
  • Reliable and responsible
  • Decision-making
  • Food preparation and safety
  • Team leadership
  • Interpersonal communication

Timeline

Food Server

It's Tyme
08.2023 - 03.2025

Childcare Provider

Maniar Family -
09.2021 - 07.2023

Childcare Provider

Andrews Family- Independent Family
02.2018 - 03.2020

Daycare Teacher

The Learning Garden Early Education Center
03.2015 - 01.2018

Textile Supervisor

Angelica Textiles
07.2006 - 08.2013

BBA - Accounting

Instiuto Central Vicente Caceres

Similar Profiles

CREATE PROFILE