Nuvia Silva
Mercury Plastics, Inc.
La Puente,CA
1
Certification
22
years of professional experience
Cultivated a high-performance culture by mentoring teams and implementing best practices in quality control, resulting in significant improvements in product standards at Mercury Plastics Inc.
Work History
Quality Control Supervisor
9 Years 8 Months- Evaluated product specifications to meet customer quality requirements.
- Assisted in creating standard operating procedures for laboratory efficiency.
- Provided support during audits to confirm adherence to good manufacturing practices.
- Conducted quality control tests on raw materials and finished products as per established protocols.
- Analyzed test data to verify compliance with company standards.
- Monitored equipment performance and calibration schedules for accurate measurements.
- Collaborated with departments to identify product failure trends and proposed effective solutions.
- Maintained laboratory operations in line with relevant regulatory standards like ISO 9001:2015.
- Troubleshot equipment malfunctions and procedural errors in the laboratory.
- Participated in internal assessments and audits as necessary.
- Oversaw testing procedures to confirm adherence to established specifications and protocols.
- Assisted in writing and revising standard quality control operating procedures.
- Investigated and reported any questionable test results.
- Identified and resolved equipment issues promptly.
- Developed and validated new testing methods.
- Acted as a technical liaison between quality control, departments, vendors, and contractors.
Administrative Assistant
2 Years- Organized files and maintained confidentiality of sensitive information.
- Supported management with administrative tasks including scheduling meetings, preparing agendas, and recording minutes.
- Assisted with presentation creation using Microsoft Office applications such as Word, Excel, and PowerPoint.
- Entered and compiled data into databases for accuracy and completeness.
- Acted as the main contact for operational and administrative inquiries.
- Helped manage production inventory by aiding with supply orders.
- Sorted incoming mail and distributed it to appropriate departments or individuals.
- Developed and maintained relationships with vendors and external contacts.
- Coordinated travel arrangements for employees and clients as needed.
- Scheduled conference calls between internal teams and external vendors.
- Operated office equipment such as fax machines and copiers, facilitating repairs when necessary.
- Created and maintained records in databases.
Quality Control Lab Technician
10 Years- Evaluated product specifications against customer requirements for quality assurance purposes.
- Created standard operating procedures for the efficient operation of the laboratory environment.
- Provided technical support during internal and external audits in order to verify compliance with Good Manufacturing Practices.
- Performed laboratory quality control tests on raw materials, in-process samples and finished products according to established procedures.
- Conducted accurate data analysis of test results to ensure compliance with company standards.
- Monitored lab equipment performance and calibration schedules to maintain accuracy of measurements.
- Collaborated with other departments to identify trends in product failures and develop solutions to address them effectively.
- Ensured that all laboratory operations were compliant with relevant regulatory standards such as ISO 9001, 2015.
- Troubleshot issues related to laboratory equipment malfunctions or procedural errors.
- Participated in internal assessments and audits as required.
- Monitored testing procedures to ensure that all tests were performed according to established item specifications, standard test methods, and protocols.
- Wrote and revised standard quality control operated procedures.
- Investigated and reported questionable test results.
- Identified and troubleshooted equipment problems.
- Developed and qualified new testing methods.
- Served as technical liaison between quality control and other departments, vendors, and contractors.
Education
High School Diploma
Skills
Documentation Control
Corrective Actions
Effective Communication
Measurement Techniques
Decision Making
Quality Training
Quality Management Systems
Laboratory Skills
Record Keeping
Team Leadership
Inventory Management
Attention to Detail
Preventive Actions
Operations Management
Material Testing
Root Cause Analysis
Equipment Calibration
Microsoft Office
ISO Standards
Test Method Development
Supplier Evaluation
Standard Operating Procedures
Quality Tools
Organizational Skills
Quality Assurance
GMP Knowledge
Problem Solving
Certification
HACCP Certificate
LANGUAGES
Spanish
Fluent
Timeline
Quality Control Supervisor
Mercury Plastics, Inc.
08.2013 - 04.2023Read More
Administrative Assistant
Mercury Plastics, Inc.
01.2011 - 01.2013Read More
Quality Control Lab Technician
Mercury Plastics, Inc.
08.2001 - 08.2011Read More
El Monte High
High School Diploma
Read More