Dynamic leader with proven track record of driving team success and exceeding targets. Proficient in strategic planning, team development, and project management. Seeking new opportunities to leverage leadership skills and drive results.
Overview
7
7
years of professional experience
Work History
Lead Merch Processor
Williams-Sonoma
05.2023 - Current
Supported team members in their tasks, contributing to overall team success, keeping inventory accuracy at a all time high 98%.
Increased productivity by effectively managing workload and prioritizing tasks.
Maintained accurate records and ensured timely completion of all necessary paperwork.
Enhanced team collaboration, sharing best practices for efficient processing techniques.
Provided outstanding customer service by promptly addressing inquiries and resolving issues via email.
Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
Collaborated with cross-functional teams to ensure smooth handoffs and timely completion of projects.
Maintained over 65,000 inventory locations.
Delegated daily task to a team of 15 associates.
Administrative Assistant
William Sonoma Inc.
07.2021 - 05.2023
Executed relocation project of the Sutter building.
Successfully led a team in clearing out over 60 aged Scrap trailers.
Incorporated strategic daily planning and delegation to the team to ensure efficiency and high productivity.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Diligently respond to emails regarding inventory adjustments.
Facilitated collaboration within team by organizing regular meetings and tracking project progress.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Executed inventory audits to ensure inventory accuracy and resolve discrepancies promptly.
Merchandise Processor
William Sonoma Inc.
11.2019 - 06.2021
Answered emails regarding customer orders.
Assisted in load planning/ carton tracking the dock.
Kept the WISMO board under 1 day out by researching escalated orders in CCUI.
Create and wave stock withdraws.
Processed 20-25 daily outbound shipment paperwork while ensuring carton count accuracy using crystal reports.
Executed quality control checks on merchandise to verify accuracy and condition.
Collaborated with team members to process high volumes of merchandise during peak seasons, ensuring timely delivery to customers.
Picked orders, packed boxes and prepared shipments.
Managed returns and exchanges efficiently, updating inventory records accordingly.
Optimized storage space utilization with effective reorganization and consolidation strategies for processed merchandise.
General Labor
Cornerstone Staffing
09.2018 - 10.2019
Handled returned merchandise by inspecting and ensuring first quality, approximately 40 per day.
Sent email requesting RMA's for product.
Located all processed returns into inventory using DAX transfer journals.
Ensured all inventory was accurate physically and systematically.
Education
High school diploma -
Montclair High School
Montclair, CA
05.2018
Skills
Outlook
Microsoft Excel
Excel proficiency
Data analysis
Project management
Customer service
Leadership
Accomplishments
Recipient of exceeds expectations merit for three consecutive years
Achieved 2 building relocation projects through effectively helping with inventory audit spreadsheets.