Updated client documentation for accurate, compliant and current records.
Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Supported clients and families with empathy and compassion during difficult times.
Maintained regular contact with clients by calling and visiting clients' homes.
Assisted clients with navigating and accessing social services such as housing and medical care.
Helped clients develop new coping mechanisms and techniques to drive behavior modification.
Sales Manager
Time Store Chain of Watches and Jewelry
01.2013 - 01.2017
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Managed client relationships through regular check-ins and updates on project progress.
Built long-lasting client relationships through excellent customer service and consistent followups.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Education
Social Worker
Armenian State University
Armenia, 0025, Yerevan Alex Manukyan St.,1 B.
09.2014
Skills
Conflict Resolution
Sales processes
Positive and upbeat
Product Knowledge
Solution selling
Customer Service
Certification
High school diploma
Social Worker diploma(bachelor degree)
Languages
Armenian
Native or Bilingual
Russian
Full Professional
English
Limited Working
Interests
Gym Workouts
Yoga
Team Sports
I like trying new recipes and food trends
Enjoy experimenting with different ingredients and flavors in the kitchen
I enjoy helping others and giving back to the community