Nathan Watts II
Hampton,VA
Overview
3
3
years of professional experience
Work History
Customer Service
Whole Foods
Newport News
03.2024 - 07.2024
- Implemented customer safety through daily operations in accordance with company policies
- Customer facing interactions with inquiries, providing timely and accurate information
- Liaison between customers and management, ensuring effective communication and resolution of concerns
- Analyzed sales data to understand purchasing patterns, customer preferences, and seasonal trends.
Executive Assistant
Universal Services
Hampton
09.2023 - 02.2024
- Managed all customer inquiries, serving as the primary contact for financial-related questions
- Media marketing management through company website and social media platforms
- Time efficient marketing and promotional efforts to boost brand visibility and customer engagement.
Sales Manager
Journeys
Newport News
10.2021 - 03.2022
- Met and exceeded all sales quotas while maintaining efficient store operations
- Managed and monitored budget to ensure financial goals were met
- Developed and implemented sales strategies to drive revenue and customer satisfaction.
Education
Bachelor of Science - Criminal Justice
North Carolina A & T State University
Greensboro, NCSkills
- Technical Proficiency: Skilled in Microsoft Excel, Microsoft Office Suite, CRM systems
- Startup experience: executive assistant handling daily operations/meeting deadlines
- Communication: Strong verbal and written communication skills
Timeline
Customer Service
Whole Foods
03.2024 - 07.2024
Executive Assistant
Universal Services
09.2023 - 02.2024
Sales Manager
Journeys
10.2021 - 03.2022
Bachelor of Science - Criminal Justice
North Carolina A & T State University