Nya Brogdon
Midlothian,IL
Summary
Dynamic crew member skilled in multitasking and communication. Proven ability to enhance customer experiences and manage operations efficiently.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
10.2025 - Current
- Collaborated with team to meet peak demand periods, enhancing service speed and efficiency.
- Engaged with customers to promote menu items, improving overall dining experience and upselling products.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Manager
Little Caesars Pizza
05.2025 - 09.2025
- Managed daily operations to ensure efficient service and product delivery.
- Trained team members on customer service protocols and food safety standards.
- Oversaw inventory management, ensuring stock levels met demand without excess waste.
- Implemented quality control measures to enhance product consistency and customer satisfaction.
- Coordinated staff schedules to optimize workforce efficiency during peak hours.
Crew Member
McDonald's
11.2024 - 05.2025
- Provided efficient customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely while adhering to health and safety regulations.
- Assisted team members in food preparation, maintaining quality standards and presentation.
- Managed cash register operations accurately, processing transactions and handling customer inquiries.
- Maintained cleanliness of work area, following sanitation guidelines to ensure a safe environment.
- Adapted quickly to changing tasks during busy shifts, demonstrating flexibility in workflow management.
Education
No Degree - No Field of Study
Timber Creek High School
Keller, TXSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- good communication
- fast and hard worker
- Problem-solving
- Cleaning
- Cleaning and sanitizing
- Safety awareness
- Leadership qualities
- Heavy lifting
- Learning agility
- Store opening and closing
Timeline
Crew Member
McDonald's
10.2025 - Current
Manager
Little Caesars Pizza
05.2025 - 09.2025
Crew Member
McDonald's
11.2024 - 05.2025
No Degree - No Field of Study
Timber Creek High School