Summary
Overview
Work History
Education
Skills
Timeline
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NYA CAMERON

New York City,New York

Summary

Proven expertise in vocational support and career planning demonstrated during 8 years of related experience. Experienced in being an advocate for each client and managing referrals for program assistance.

Overview

10
10
years of professional experience

Work History

Residential Habilitation Counselor

AHRC
New York City, New York
04.2024 - Current
  • Provide one to one service to individuals with intellectual and developmental disabilities in various areas of activities of daily living (ADL) skills training, including (i.e
  • Preparing meals, cleaning, attending to hygiene needs)
  • Provide oversight of all safety and health considerations for clients supported while promoting skill development and exploring the person’s interest and hobbies
  • Counsel client’s development, socialization, recreation and leisure activities, utilization of community resources, community participation, team-orientation, advocacy, building meaningful relationships—exhibiting patience, understanding, teaching, problem solving, and willingness to assist to complete tasks across a variety of environments
  • Coordinate with Program staff, staffing coordinators, families and clients to schedule and complete weekly goals, interest topics, values and benefits of services.

Election Inspector

NYC Board of Election
New York, NY
10.2020 - Current
  • Assist with all opening and closing voting procedures demonstrating effective verbal and written communication skills
  • Coordinate with team members making sure voters registrations list was the correct AD/ED, aid with voter registration paperwork, special forms and sign-in duties
  • Set up and maintain voting stations, polling booth location selection, and other logistical matters
  • Attend training classes for consistent updates on the election process.

Intake/outreach Coordinator

Mercy Drive Inc
Elmhurst, New York
05.2023 - 10.2023
  • Outreach professional Providing outreach to educate & inform potential referrals with knowledge of services regarding peoples with disabilities through phone calls, scheduled presentations, distribution of brochures, informational phone calls, coordinating application process with prospective participants, gathering pertinent information from other providers, case managers, and support
  • Coordinate with Program staff, prospects, families and case managers to promptly resolve eligibility issues regarding State regulated programs and highly classified information
  • Conduct written daily reports, case notes, emails, and all technical information to ensure 100% accuracy of services rendered
  • Schedule and complete weekly outreach to bring service providers into the programs on a regular basis for education about current healthcare interest topics, values and benefits of services.

HR Assistant

United States Tennis Association
Queens, NY
05.2021 - 09.2022
  • Assisted Seasonal Recruitment staff with full administrative duties for NTC HR Managers, recruiters, payroll department, HR Procedures/protocol
  • (Ex
  • Clocking in and out), maintained/edited calendars for staff in Google Calendars, ICIMS, etc
  • Conducted phone screenings for potential candidates, collaborated with recruiters daily to review, interview and follow-up
  • Audited and maintained personnel employee files, answered employee inquiries of policies and benefits, and coordination of benefits and payroll
  • Followed up with new/rehires regarding missing documentation or information/signatures on documents, and miscellaneous documents of relevance.

Certified Fit Specialist (Lingerie Sales) Fulfillment Specialist

Nordstrom, Inc. Flagship
New York, NY
08.2019 - 09.2020
  • Optimized client shopping experience providing exceptional customer service maintaining department goals, store revenue & performance, and customer satisfaction by 50%
  • Closely supported multiple clients find desired products and services throughout the buying process using tactful negotiations such as, up-selling, product knowledge, scheduling appointment meetings with clients, and client budget planning implementing effective communication styles, and building stronger relationships
  • Maintained service quality using pos software to prepare purchase, and curate notes for new clients and products, collect data on specific clients needs, and purchases - with routine communication and follow-ups with inbound and outbound calls
  • Processed new shipment daily of new products, organized floor grounds and maintained the natural workflow of department and neighboring departments, and completed opening and closing duties, including counting money, balancing cash drawers, and making deposits
  • Fulfillment Specialist, Seasonal Managed backlog of assigned open sales orders, ensuring that orders flow through the order fulfillment cycle quickly, Providing clear & detailed quote/ order management communication to all affected stakeholders across the life cycle of the order
  • Identified items throughout entire store grounds to locate merchandise for Fulfillment and delivery
  • Managed and performed order fulfillment for delivery using Mobile Inventory App and Scanner devices, worked closely with management and Logistics team members to complete day projects tackling large sales orders, and Identified process and systems improvements.

Sales Specialist / Personal Shopper

JCPENNEY Co
New York, NY
06.2014 - 11.2019
  • Led department sales events increasing and maintaining brand appeal, customer relationships, shopping experience, and brand awareness by 60%, which led to promotion to a promotion at Sephora at JCP as a beauty consultant, and exiting the company as a personal shopper
  • Hosted company initiatives to shop and style for future college and alumni students for back to school events increasing company value by building a strong returning custom base
  • Greeted customers to ascertain their needs, locate merchandise, answer questions regarding store grounds, knowledge of current sales promotions, security practices, and prepared sales to accept payment through cash, check, and credit card
  • Provided tailored customer service to clients increasing brand appeal through complete clothing selections for client interviews, events, and festivities.

Education

Bachelor of Arts in Journalism -

CUNY York College
Queens, New York

Skills

  • Referral Coordination
  • Progress Monitoring
  • Client Advocacy
  • Intervention tactics
  • Medical Recordkeeping
  • Client Records Management
  • Community Outreach
  • Goal Setting
  • Rehabilitation Planning

Timeline

Residential Habilitation Counselor

AHRC
04.2024 - Current

Intake/outreach Coordinator

Mercy Drive Inc
05.2023 - 10.2023

HR Assistant

United States Tennis Association
05.2021 - 09.2022

Election Inspector

NYC Board of Election
10.2020 - Current

Certified Fit Specialist (Lingerie Sales) Fulfillment Specialist

Nordstrom, Inc. Flagship
08.2019 - 09.2020

Sales Specialist / Personal Shopper

JCPENNEY Co
06.2014 - 11.2019

Bachelor of Arts in Journalism -

CUNY York College

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