Experienced with client relationship management, risk assessment, and policy customization. Utilizes in-depth industry knowledge to provide tailored insurance solutions. Track record of building strong client relationships and ensuring client satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Maggie Robinson State Farm
04.2022 - 05.2025
Calculated quotes and educated potential clients on insurance options.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Jewelry Sales Representative
J Green & Co Jewelers
07.2021 - 03.2023
Enhanced client satisfaction by addressing concerns promptly and providing
Enhanced store reputation by maintaining a professional demeanor and handling customer inquiries with care.
Conducted appraisals of customer-owned jewelry items, offering fair market value assessments based on industry standards.
Contributed to a positive work environment by supporting colleagues during busy periods or when additional assistance was needed.
Educated customers on proper jewelry care and maintenance techniques to prolong their investments'' lifespan and beauty.
Front Desk Receptionist
Laquita Inn & Suites (Spark)
03.2021 - 07.2021
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Collected room deposits, fees, and payments.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Bank Teller
United First Federal Credit Union (Georgia’s Own)
09.2020 - 02.2021
Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.