Nya Hill
Greenville,South Carolina
Summary
Skilled and dedicated with experience in coordinating, planning, and supporting daily operational and administrative functions. Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages. Highly competent who can be trusted with even the most confidential projects. Excel in turning disorganized environments into smooth-running operations and overhauling administrative processes to improve accuracy and efficiency.
Overview
5
5
years of professional experience
Work History
Sales Associate
National Debt Relief
01.2025 - 07.2025
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
- Performed daily on-site product demonstrations to showcase features and address customer inquiries.
- Created effective organizational systems for reports, agendas, contracts and sales records.
Customer Service Representative (Temp Services)
Alorica
01.2024 - 01.2024
- Developed and maintained relationships with healthcare providers to generate referrals for Medicare plans
- Educated potential customers on the benefits and features of various Medicare plans, resulting in increased enrollment rates
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
Supervisor Mortgage Debt Collection Specialist
01.2021 - 01.2023
- Plan course of action to recover outstanding payments.
- Locate and contact debtors to inquire of their payment
- Handle questions or complaints.
- Create trust relationships with debtors when possible to avoid future issues
- Managing workflow.
- Training new hires.
- Creating and managing team schedules.
Auditing Clerk (Offset & Billing)
TD BANK
01.2021 - 01.2023
- Organized and maintained financial records, and periodic inspection of accounting books and practices.
- Ran all audit and accounting reports as required for internal audit procedures.
- Compiled at all times with standards and regulations to encourage safe and efficient company operations
- Ensured compliance with established internal control procedures by examining records, reports, operating practices, and documentation.
Education
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PALMETTO REAL ESTATE PREP SCHOOL
01.2023
High School Diploma - undefined
WADE HAMPTON HIGH SCHOOL
01.2020
Skills
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
LANGUAGES
English (Fluent)
Timeline
Sales Associate
National Debt Relief
01.2025 - 07.2025
Customer Service Representative (Temp Services)
Alorica
01.2024 - 01.2024
Supervisor Mortgage Debt Collection Specialist
01.2021 - 01.2023
Auditing Clerk (Offset & Billing)
TD BANK
01.2021 - 01.2023
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PALMETTO REAL ESTATE PREP SCHOOL
High School Diploma - undefined
WADE HAMPTON HIGH SCHOOL
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