Detail-oriented well-organized and methodical with excellent teamwork and time management fast learner and focuses on the goal
Hi, I’m
Nya Johnson
Baltimore,MD
Summary
Overview
13
years of professional experience
3
Certification
2
Licence
Work History
Allied UniversalBaltimore, MD
Security Officer
09.2022 - Current
Job overview
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity. Secured 4 doors in office and main building
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Reported irregularities such as fire and safety hazards to maintenance.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity's
- Secured 4 doors in office and main building
AmazonBaltimore, MD
Picker & Packer
10.2021 - 09.2022
Job overview
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Removed items from shelves or storage bins and scanned tags.
- Scanned packages and boxes and moved to loading dock for shipment
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments
WalmartBaltimore, MD
Electronics Sales Associate
04.2020 - 01.2022
Job overview
- Greeted customers, helped locate merchandise and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stayed up to date on current promotions, sales and special events to impart such information to customers.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Processed accurate credit debit check cash and gift card transaction for more then 100 customers per day.
- Increased sales and customer satisfaction through personalized servicing
McDonald'sBaltimore, MD
Manager
09.2018 - 12.2020
Job overview
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Kept detailed records of daily progress to identify and correct areas needing improvement
- Manage 6 employees
West Indian FlavorsBaltimore, MD
Prep Cook
01.2016 - 12.2019
Job overview
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Cooked 10 take-out-orders per shift and securely pack and labeled each order
Department Of Social ServicesBaltimore, MD
Administrative Assistant Intern
09.2018 - 05.2019
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Received and screened incoming calls, emails and visitors and alerted administrant to priority matters.
- Maintained status reports for client projects.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Scheduled office meetings and client appointments for staff teams.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Assist with interviews
- Copy email scan and fax documents
- Take note and sit in on meetings
- Take on tours of building
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coached new employees on administrative procedures, company policies and performance standards.
- Managed 4 calendars to strategically coordinated meetings appointments and events
Herman's DiscountBaltimore, MD
Embroidery Machine Operator
05.2016 - 12.2018
Job overview
- Operated computerized embroidery machine to complete work to order specification.
- Calibrated machine settings for stitch length, tension and spacing to optimize efficiency.
- Identified material type to coincide with embroidery preference.
- Executed installation of embroidery hoops and apparatus to hold fabric tight.
- Tracked and restocked production supply and inventory of thread and material.
- Collaborated with supervisor to obtain special instructions on work patterns and new designs.
- Load machine
- Machine maintenance on 6 machines daily
- Prepare more then 100 orders for pickup/ shipping and store stock daily
- Operated computerized embroidery machine to complete work to order specification
- Operate heat press
Storm Shoe ShopBaltimore, MD
Store Manager/Shoe Sales Associate
06.2015 - 06.2016
Job overview
- Selected, recommended and helped obtain or locate merchandise based on customer desires and needs.
- Assembled promotional displays to increase brand awareness and attract customers.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Open and close store
- Stock inventory
Education
Achievement Academy At Harbor City High School Baltimore, MD
High School Diploma
06.2015
University Overview
Skills
- Critical thinking & problem solving
- Teamwork
- Professionalism and strong work ethic
Oral and written communication skills - Leadership
- Ground Patrol
- Employee and Visitor Screening
- Safety and Security
- Responding to Difficult Customers
- Multitasking and Time Management
- Ease with Computers and Technology
- Document and File Management
Accomplishments
Accomplishments
- Completed manager training program.
Certification
CertificationFood safety
Licensed CPR certification
Certification make up and lashes
Licensed Gard card
License HQL
Working on Gun permit
Timeline
Security Officer
Allied Universal
09.2022 - Current
Picker & Packer
Amazon
10.2021 - 09.2022
Electronics Sales Associate
Walmart
04.2020 - 01.2022
Manager
McDonald's
09.2018 - 12.2020
Administrative Assistant Intern
Department Of Social Services
09.2018 - 05.2019
Embroidery Machine Operator
Herman's Discount
05.2016 - 12.2018
Prep Cook
West Indian Flavors
01.2016 - 12.2019
Store Manager/Shoe Sales Associate
Storm Shoe Shop
06.2015 - 06.2016
Achievement Academy At Harbor City High School
High School Diploma
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