Nya Maldonado
Boca Raton,FL
Summary
Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Office Aide
Pine Ridge High School
Deltona, FL
08.2022 - 05.2024
- Created documents such as letters and forms using Microsoft Office Suite.
- Managed front desk operations including monitoring office hours and access control.
- Performed general clerical duties such as filing, photocopying, scanning, faxing.
- Scheduled appointments for students to meet with advisors or other university personnel.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Organized and scheduled meetings and appointments for management.
- Supported bookkeeping tasks such as invoicing and expense tracking.
Cashier/Grill Cook
McDonald's
Deltona, FL
06.2023 - 02.2024
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Balanced daily transactions on a computerized point-of-sale system.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
Cashier
Wingstop
Orange City, FL
03.2023 - 06.2023
- Assisted customers over the phone regarding store operations, product information and order placement.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
- Ensured compliance with all safety regulations within the store environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer questions and provided store information.
Education
High School Diploma -
Pine Ridge High School
Deltona, FL05-2024
Some College (No Degree) - Health Sciences
Florida Atlantic University
Boca Raton, FLSkills
- Mail handling
- Scheduling appointments
- Event preparation
- Spreadsheet Management
- Data Entry
- File Maintenance
- Customer Service
- Positive Attitude
- Valid Driver's License
- Cash Register Operation
- ID Verification
- Cash Handling
- Customer service excellence
- Time management skills
- Cleaning and sanitizing
- Order Packaging
- Order Taking
Certification
- Entrepreneurship and small business
References
References available upon request.
Timeline
Cashier/Grill Cook
McDonald's
06.2023 - 02.2024
Cashier
Wingstop
03.2023 - 06.2023
Student Office Aide
Pine Ridge High School
08.2022 - 05.2024
High School Diploma -
Pine Ridge High School
Some College (No Degree) - Health Sciences
Florida Atlantic University
- Entrepreneurship and small business
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