Versatile Professional with a background in successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Outreach Specialist, Family Support Specialist
YWCA Metropolitan Chicago
11.2023 - Current
Increased community engagement by implementing targeted outreach strategies and regularly participating in relevant events.
Managed a caseload of clients, providing personalized support and guidance throughout their journey to access vital resources.
Created marketing materials, including brochures, flyers, and outreach letters to increase program visibility within the community.
Improved overall client satisfaction with timely follow-ups, diligent communication, and attentive problem-solving skills.
Maintained accurate records of client interactions, progress, and outcomes using datapoints software for efficient reporting purposes.
Collaborated with interdisciplinary teams to effectively address complex issues faced by clients from diverse backgrounds.
Organized informational sessions for potential partners detailing available services to foster a network of supportive relationships among community organizations.
Expanded program reach by conducting research on emerging trends in community outreach methods, adapting strategies accordingly.
Gardeneers Facilitator
Americorps Vista Member
02.2023 - 06.2023
Increased participant engagement by incorporating interactive activities and group discussions into sessions.
Maintained current knowledge of industry trends and best practices by attending professional development events, staying informed on new facilitation methods, and adapting them to the unique needs of sites.
Identified areas in need of improvement and implemented solutions.
Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
Contributed to improved team performance by facilitating meetings on communication, collaboration, and problem-solving techniques.
Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
Provided constructive feedback to participants during debriefing sessions, fostering personal growth and skill development.
Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
Paraprofessional
Chicago Public Schools
08.2021 - 12.2022
Advocated students needs and progress to various stakeholders
Provide conflict resolution and mediation during student disputes.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Collaborated with teachers to develop and implement individualized education plans for students with special needs.
Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
Strengthened student literacy skills through creating reading intervention plans tailored to individual needs.
Increased parent engagement in their children''s education by participating in parent-teacher conferences and providing regular updates on student progress.
Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Substitute Teacher
Chicago Public Schools
02.2019 - 02.2020
Encourages student growth in self-discipline and positive self-concept; ensures fairness in teacher-pupil relationships and exhibits an understanding and respect for student.
Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
Mentored new substitute teachers, sharing best practices for effective classroom management and instructional techniques.
Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes..
Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Grant Writing Intern
Dekalb Youth Service Bureau
08.2017 - 02.2018
Enhanced grant approval rates by conducting thorough research on potential funding sources and aligning proposals with funder priorities.
Collaborated with program staff to develop compelling narratives for grant and appeal proposals, ensuring alignment with organizational goals.
Created Flyers and brochures for outreach and fundraising initiatives
Increased proposal success rate through meticulous creating, editing and proofreading of grant applications before submission.
Enhanced intern productivity by assisting with project coordination and providing ongoing support.
Streamlined office processes for improved efficiency and time management through regular organization and filing.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Campus Recreation Facilities Supervisor
Northern Illinois University
04.2015 - 02.2018
Served as point of contact with numerous stakeholders and helped with membership inquiries
Coordinated program logistics, scheduling, reservations, and assisted with events.
Facilitated communication between team members during project execution periods for smooth coordination of tasks.
Continuously assessed workflows within the facility environment to identify opportunities for process improvements.
Contributed to the overall success of the organization by fostering a positive work environment and promoting teamwork among staff members.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Intern
Cor Cantiamo
08.2016 - 02.2017
Enhanced intern productivity by assisting with project coordination and providing ongoing support.
Worked with Board of Directors to enhance their organizations website design
Created a strategic plan outline for the Executive director
Actively participate in board of director meetings and planning
Composed a published newsletter article that outlined the achievements of the organization
Education
BACHELOR OF ARTS - NON-PROFIT MANAGEMENT
Northern Illinois University
DeKalb, IL
01.2018
Skills
Stakeholder Engagement
Strategic planning
Analytical thinking
Data Analysis
Event Coordination
Marketing
Client Needs Assessments
Microsoft Office
Cultural Sensitivity
Exceptional Communication
Community Engagement
Relationship Management
Time management
Conflict resolution
Certification
Google Project Management Certification
Building Engaging and Collaborative Relationships with Families
Foundations of Infant Mental Health Practices in Home