Nyah Haney
Anacortes,WA
Summary
Organized and honest student successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Interior Cleaner
Anacortes Yacht Charters
05.2021 - Current
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to professional boat cleaning checklist.
- Maintained clean and comfortable environments in commercial buildings and yachts by vacuuming, cleaning windows, and dusting.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Hostess / Busser
Calico Cupboard Old Town Cafe
10.2022 - 06.2023
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Used cash registers and credit card machines to cash out customers.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Completed daily side work and opening and closing duties without fail.
Barista
Calico Cupboard Old Town Cafe
10.2022 - 06.2023
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Used TOAST system to accurately enter orders and process payments.
Education
High School Diploma -
Anacortes High School
Anacortes06.2024
Associate of Arts - General
Skagit Valley College
Mount Vernon, WA06.2024
Skills
- Customer Service
- Reading Comprehension
- Team Cooperation
- Social Orientation
- Clean Dining Areas
- Food Preparation and Safety
Timeline
Hostess / Busser
Calico Cupboard Old Town Cafe
10.2022 - 06.2023
Barista
Calico Cupboard Old Town Cafe
10.2022 - 06.2023
Interior Cleaner
Anacortes Yacht Charters
05.2021 - Current
High School Diploma -
Anacortes High School
Associate of Arts - General
Skagit Valley College
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