Summary
Overview
Work History
Education
Skills
CMAA and MCBC Certification
Timeline
Generic

Nyah Hannon

Richmond,VA

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

3
3
years of professional experience

Work History

Data Entry

Adapt Staffing Agency
01.2023 - Current
  • Audited production reports, tracking data entry and processing errors.
  • Performed routine data analysis to correct and verify data entry.
  • Identified data entry errors and reported them to necessary departments.
  • Performed data entry and other administrative duties in support of office staff.
  • Assisted with typing, data entry, and answering incoming calls as required.
  • Managed workflow scheduling, data entry, and accuracy verification for scheduling people
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.

Social Media Manager

Adapt Staffing Agency
01.2023 - Current
  • Increased brand awareness by developing and implementing effective social media strategies.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
  • Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.
  • Developed and promoted corporate brand, images and identity to media and public.

Recruiter

Adapt Staffing Agency
01.2023 - Current
  • Increased candidate placements by developing and maintaining relationships with clients and candidates.
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Improved employee retention rates through thorough candidate screening and interview techniques.
  • Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Maintained compliance with federal and state employment laws during the entire recruitment process.
  • Organized job fair events that attracted diverse talent pools, increasing the company's reach within local communities.
  • Conducted phone interviews to assess applicants' relevant knowledge, skills, experience, and aptitudes.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

Armed Security Officer

Allied Universal
06.2021 - 09.2023
  • Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
  • Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
  • Improved response times to emergencies with efficient coordination and communication among team members.
  • Provided exceptional customer service, addressing concerns and directing visitors to appropriate departments or personnel.
  • Conducted regular risk assessments to identify vulnerabilities and recommend necessary safety improvements.
  • Participated in ongoing professional training, staying current on industry trends and best practices for armed security officers.

Education

High School Diploma -

Montgomery College
Rockville, MD

Skills

  • Filing and Data Archiving
  • Document Preparation
  • Word Processing
  • File Management
  • Spreadsheet Management
  • Safety Regulations
  • Customer Service-Oriented
  • Data Entry
  • Medical Terminology
  • Medical Billing
  • Office Administration
  • Photo and Video Editing
  • Content Creation
  • Brand Promotion
  • Advertising
  • Email Marketing
  • Event Planning
  • Outbound Calling
  • Recruitment
  • Assessing Qualifications
  • Talent Acquisition

CMAA and MCBC Certification

I have completed both Certified Medical Administrative Assistant and Medical Coder & Biller training

Timeline

Data Entry

Adapt Staffing Agency
01.2023 - Current

Social Media Manager

Adapt Staffing Agency
01.2023 - Current

Recruiter

Adapt Staffing Agency
01.2023 - Current

Armed Security Officer

Allied Universal
06.2021 - 09.2023

High School Diploma -

Montgomery College

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Nyah Hannon