As an HR professional with more than three years of employment experience in professional interactions, I would consider myself a Hardworking Team member seeking employment. Bringing forth a motivated attitude and a variety of powerful skills, Adept in various modern social media platforms and office technology programs. Committed to utilizing my skills to further the mission of a company. I am a Dedicated Customer HR Service Representative striving to provide quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients/vendors within the community. Superior in identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with experienced knowledge of the customer service industry. Exceptionally Bilingual In Spanish, motivated, and ready to join my next team. My Qualities include being Resourceful with excellent analytical skills and a commitment to providing strong organizational abilities with proven successes in managing multiple academic projects and volunteering events. Well-rounded and professional team player dedicated to continuing academic pursuits at a collegiate level. I have the ability to multitask and work well with others. Guest-oriented, bringing forth a compassionate and friendly attitude. Highly organized, and skilled in written and verbal communication. Committed to utilizing my skills to help others while becoming a leader who works well under pressure, and exudes positivity.
• Maintains accurate and up-to-date human resource files, records, and documentation.
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.
• Maintains the integrity and confidentiality of human resource files and records.
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Provides clerical support to the HR department.
• Assistance with payroll functions including processing, answering employee questions, fixing processing errors.
• Acts as a liaison between the organization and external contactors, which may include health, disability, and retirement plan providers.
• Conducts and assists with new hire orientation.
• Assists with planning and execution of special events such as benefits enrollment.
• Auditing data and setting up recourse profiles in internal systems; assisting with the coordination, preparation, and distribution of employee/non-employee documentation.
• Aligning new recourses with managers and their team communicating involvement procedures to all stakeholders.
• Serving as the primary point of contact for hiring managers and newly hired resources
• Providing reporting and project updates to team lead and/or senior management.
• Prioritizing and managing workload to meet critical deadlines.
• Acting as a subject matter expert and making recommendations on how to improve process efficiency.
• Ensuring compliance with all processes and always maintaining a high level of confidentiality.
• proactively identifying process improvements.
• Identifying innovative and creative new ways to onboard new employees/reach a more scalable and measurable onboarding experience.
• Outgoing personality, detail-oriented, working well under pressure while having excellent analytical skills Proficient with Microsoft Word, Excel, and Outlook.
• Self-starter who can work and learn quickly while maintaining a positive attitude and also attaining Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures, terminology, and SharePoint.
• Duties include Notifying internal teams of visitors, managing office supplies, shipping, breakroom, and all office inventory, communicating with building management and vendor for needed improvements and repairs, Managing and reporting colleague complaints regarding facilities on department boards, and working with finance to resolve any discrepancies on invoices and packing slips.
• Organizing and straightening the office, Order/stocking food orders, office supplies, and miscellaneous special orders, booking conference rooms and meetings, Sorting, and routing incoming office mail, and providing front desk coverage as needed.