Nyah Myers
Summary
Results-driven professional with diverse experience in Fleet Coordination, Claims management, and Data Analysis. Adept at streamlining operations, negotiating with vendors, and leveraging data insights to drive performance improvements. Seeking a role in Data Analysis, Account Management, or Project Coordination/Management where I can apply my analytical skills, attention to detail, and leadership abilities to achieve measurable results.
Overview
5
5
years of professional experience
Work History
Data Specialist
ByteDance
04.2024 - 01.2025
- Evaluated and resolved over 1,000 compromised social media accounts using multiple proprietary software platforms
- Analyzed patterns in mass account hacks, reducing account recovery time by 30% through process improvements
- Investigated suspicious account activity while ensuring strict adherence to privacy policies
- Developed and implemented new response protocols for account takeovers, increasing overall user satisfaction by 20%
L3 Fleet Coordinator
Lyft Corporate
04.2022 - 03.2024
- Processed rental contracts for a diverse fleet, handling over 120 contracts monthly with 100% compliance to company policies
- Evaluated vehicle damage costs, contributing to a reduction in repair expenses through detailed cost analysis
- Negotiated and built relationships with collision repair companies and insurance providers
- Streamlined the contract processing workflow, improving overall efficiency by 20%
- Conducted thorough analyses of historical fleet data, identifying opportunities for process improvements and cost savings based on trends in vehicle usage or maintenance requirements.
Senior Project Coordinator
One Diversified LLC
01.2021 - 12.2021
- Managed and coordinated multiple projects simultaneously, ensuring all were completed on time and within budget.
- Maintained comprehensive project documentation, including schedules, budgets, and progress reports, to ensure clear tracking of project milestones.
- Facilitated communication and collaboration across project teams, stakeholders, and management, ensuring alignment and addressing any concerns promptly.
- Assisted with resource allocation, ensuring teams had the necessary tools, support, and resources to achieve project goals.
Technical Project Coordinator
Cologix Inc
06.2020 - 12.2020
- Owned communication for project delivery, ensuring seamless interaction between management, vendors, customers, and other stakeholders to align expectations and deliver results.
- Supported multiple projects with diverse contexts simultaneously, managing competing priorities and ensuring on-time completion.
- Tracked project costs meticulously, managing allowances and contingencies within financial software to ensure financial health and budget adherence.
- Organized and maintained project files and documentation, ensuring all project details were easily accessible and well-structured for efficient reference.
Education
Associate of Science - Communication Sciences
Sacramento College
Sacramento, CA05-2020
Skills
- MS Office Suite
- Microsoft Excel
- Payroll Management
- Data Analysis
- Pattern Recognition
- Process Optimization
- Negotiation
- Sharepoint, Power BI
- Proficiency in project management software, tools & Smartsheets,
- Ability to manage multiple projects and priorities simultaneously
- Strong analytical and problem-solving skills
Timeline
Data Specialist
ByteDance
04.2024 - 01.2025
L3 Fleet Coordinator
Lyft Corporate
04.2022 - 03.2024
Senior Project Coordinator
One Diversified LLC
01.2021 - 12.2021
Technical Project Coordinator
Cologix Inc
06.2020 - 12.2020
Associate of Science - Communication Sciences
Sacramento College
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