Nyah Rios
Milwaukee,WI
Summary
Proven team player and quick learner, I excelled at Metcalfs Market by enhancing customer satisfaction and streamlining workflow efficiency. Skilled in sanitation procedures and shelf organization, I significantly contributed to maintaining high safety and organizational standards. My adeptness in customer service and problem-solving fostered a positive shopping environment, achieving notable improvements in department performance.
Overview
2025
2025
years of professional experience
Work History
Frozen and Dairy Associate
Metcalfs Market
- Ensured product freshness by routinely rotating items and removing expired goods from shelves.
- Assisted customers with locating products, providing knowledgeable recommendations based on their needs.
- Improved workflow efficiency by coordinating with colleagues to divide responsibilities during peak periods.
- Maintained a clean, organized, and visually appealing department through regular cleaning tasks.
- Demonstrated versatility within the store by cross-training in multiple departments as needed for adequate coverage.
- Enhanced customer satisfaction by promptly and accurately stocking frozen and dairy products.
- Maximized sales opportunities with attractive merchandising displays designed to showcase featured items.
- Managed workload effectively under pressure during busy hours, ensuring all tasks were completed in a timely manner without sacrificing quality or customer satisfaction levels.
- Stocked shelves to match planogram images and instructions.
- Kept work areas neat, clean and free from debris.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Safely and securely loaded items to prevent damage during transport.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Cashier
Metcalfs Market
07.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Bagger
Metcalfs Market
06.2021 - 08.2022
Dishwasher
That’s Amora
07.2020 - 07.2021
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
- Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
- Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
Education
Graphic Design - Graphic Design
Mount Mary University
Milwaukee, WIIllustration - Illustration
Milwaukee Art of Design
Milwaukee, WIPius Xi Catholic High School
Milwaukee, WI05.2022
Skills
- Workplace Safety
- Heavy Lifting
- Shelf Organization
- Sanitation Procedures
- Product Rotation
- Teamwork and Collaboration
- Quick Learner
- Customer Service
- Problem-Solving
- Time Management
- Dependable and reliable
- Multitasking
- Excellent Communication
- Organizational Skills
Timeline
Cashier
Metcalfs Market
07.2022 - Current
Bagger
Metcalfs Market
06.2021 - 08.2022
Dishwasher
That’s Amora
07.2020 - 07.2021
Graphic Design - Graphic Design
Mount Mary University
Illustration - Illustration
Milwaukee Art of Design
Pius Xi Catholic High School
Frozen and Dairy Associate
Metcalfs Market
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