Nyah Sanders

• Greeted customers and provided exceptional customer service
• Explained the benefits of using different types of tanning beds and lotions
• Provided recommendations to customers on appropriate tanning levels for their skin type
• Educated customers on proper use of equipment and safety procedures for tanning beds
• Maintained a clean and sanitary environment in the salon at all times
• Processed payments from customers using cash registers or POS systems
• Provided training to new staff members on proper operation of equipment
• Cleaned and sanitized tanning beds and rooms
• Maintained knowledge of current sales, promotions and policies and answered customer questions

• Used Wordpress to create a simply website for their business to showcase their services
• Developed WordPress themes and used plugins to meet specific client requirements
• Conducted usability tests on websites for optimal performance and user experience

Link to website: https://dockndashdetailing.com

• Creating logo and graphics for digital newsletter
• Organized content ideas and scheduling times into a content calendar (program ClickUp)
• Helping launch different projects

• Assisted customers with product selection, sizing and styling
• Provided accurate information about products, prices and services
• Help visuals team with store product, launches, and marketing
• Helped to prevent loss of merchandise (helped reduce product loss by 4%)
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change
• Exchanged merchandise for customers and accepted returns
• Maintained knowledge of sales and promotions, return policies and security practices
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

• Managed their LinkedIn, TikTok, Instagram, Facebook, and Nextdoor, increasing engagement/followers/click-through rates (increased all social media following by 50-200 depending on the platform)
• Created and organized daily content, posting 122 posts per week across all platforms
• Updated Wordpress website weekly
• Created and managed Sponsorship fundraising campaigns on Facebook and Nextdoor platforms, raising over $600 dollars
• Developed and implemented digital marketing strategies to increase website traffic, engagement, and conversions
• Produced engaging video content for use in paid advertising campaigns
• Researched industry trends related to digital marketing techniques in order to stay up-to-date with best practices
• Worked closely with other departments within the organization such as sales or customer service teams
• Wrote social media content to increase engagement with customers

• Posted on social medias including Instagram and TikTok
• Worked in the program Klaviyo for email campaigns and marketing
• Strategized content creation in a social media planner
• Created and scheduled content weekly as well as email campaigns (improved click-through rates by 7%)
• Developed content for social media campaigns targeting various audiences
• Researched and identified target audience preferences, trends, and behaviors
• Monitored competitor activities on social media channels
• Assisted in the creation of marketing materials such as emails, newsletters, and website updates
• Managed customer service inquiries through social media platforms in a timely manner
• Coordinated with internal teams to ensure consistency across all marketing efforts

• Helped create and manage company’s LinkedIn page (gained 100 followers)
• Generated ideas for creative content initiatives.
• Organized content and posted daily
• Researched and identified target audience preferences, trends, and behaviors

• I have completed and passed the 90 hour license course and exams and have earned my Real Estate license
• I am licensed under Century 21 First Choice Realty