Nyah Stallings

• Responded promptly to tenant requests for service or repair work orders.
• Maintained detailed records of all tenant inquiries and complaints in order to provide timely responses to issues.
• Greeted tenants upon arrival at the office and provided them with information on their rental units.
• Drafted notices for late payments or other violations of tenancy agreement terms.
• Provided administrative support for the Property Manager by scheduling appointments, answering phones calls, filing paperwork.
• Processed applications for prospective tenants, including credit checks, background screenings, lease reviews.
• Prepared monthly rent rolls and collected past due rents from tenants.
• Researched potential vendors who could provide necessary supplies or services at competitive prices.
• Developed marketing materials to promote available rental units or commercial spaces.
• Updated database system with current tenant information such as contact details or payment status.
• Conducted periodic inspections of properties to ensure compliance with safety standards and local regulations.

• Maintained company confidence and protected business operations by keeping sensitive information confidential.
• Opened, read and replied to e-mails, letters and correspondence on behalf of the company.
• Managed daily invoices, reports and proposals.
• Received and placed calls to existing and new members for Healthcare, Insurance and Financial products offered by the company.
• Maintained spreadsheets reporting existing members premiums and commission data for the company.

• Completed day-to-day duties accurately and efficiently.
• Understood and followed oral and written directions.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Planned and completed group projects, working smoothly with others.
• Assisted in Game Day operations for in season times such as volleyball , soccer and etc.
• Assisted with community and alumni events for athletic department.
• Worked with all internal and external departments with logistics.
• Mastered how a Division 1 NCAA athletic departments functions internally and externally with support each department and team.

* Included 30-hour weeks with weight training, 3-hour practices, study halls, and games. Organized formal and informal team meetings to facilitate and improve the quality of team performance and communication

* Adapted to changing game plans and strategies while monitoring competitors

* Exhibited excellent teamwork and strong work ethic by promoting camaraderie

* Determined areas of improvement and optimized strategies to strengthen performance

* Accolades: 2020-21 ASUN Academic Honor Roll member; 2021-22 ASUN Academic Honor Roll member; 2022-23 ASUN Honor Roll member

* Facilitated summer camps with a diverse group of athletes, coaches, and game officials using dynamic listening and open-ended questioning skills