Ny'Aisha Harden
Moorestown
Summary
I have hands-on experience working at Broadway Fitness Gym, where I managed the front desk and provided customer service. I’m comfortable handling multiple tasks at once, including payment processing, while keeping client interactions positive and professional. I’m a strong communicator with a friendly personality, and I always aim to create a welcoming environment for visitors.
Overview
3
3
years of professional experience
Work History
Receptionist
Broadway Fitness Gym
Camden
11.2021 - 08.2024
- Greeted visitors warmly and ensured they had a positive experience.
- Handled cash and credit card payments with accuracy.
- Answered phones professionally in accordance with organizational protocols.
- Answered questions about organization and provided callers with address, directions, and other information.
- Checked visitors in and directed or escorted to appropriate departments and personnel.
- Managed daily calendar appointments for staff members.
- Processed incoming mail and packages accurately and promptly.
- Used sign-in sheets and other check-in procedures to track visitors on premises.
- Using communication skills when interacting with clients and colleagues.
Student Volunteer
MCAP
Moorestown
07.2023 - 04.2024
- Provided support and assistance with additional tasks and special projects.
- Communication and interpersonal skills by interacting with diverse groups of people.
- Helped maintained confidentiality of necessary information.
Hair Salon Assistant
Visions Hair salon
Hainesport
11.2021 - 05.2022
- Restocked supplies such as shampoo, conditioner, towels, brushes, combs, and other products.
- Maintained cleanliness of salon area by sweeping, mopping, and dusting surfaces.
- Assisted with hair styling services such as blowouts, coloring, cutting, and perming.
- Greeted customers and provided excellent customer service, responding to inquiries in a timely manner.
Education
High School Diploma -
Camden County College
Camden, New Jersey06.2024
Skills
- Patience and composure
- Communication skills
- Reception management
- Payment processing
- Appointment scheduling
- Visitor check-in
- Communication technology
- Customer service
- Emotional support
- Friendly, positive attitude
- Multitasking
- attention to detail
Volunteer Experience
Student Volunteer, MCAP, Moorestown, New Jersey, 07/01/23, 04/30/24, Provided support and assistance with additional tasks and special projects., Helped maintained confidentiality of necessary information., Improved communication and interpersonal skills by interacting with diverse groups of people.
Languages
English, Intermediate
Timeline
Student Volunteer
MCAP
07.2023 - 04.2024
Receptionist
Broadway Fitness Gym
11.2021 - 08.2024
Hair Salon Assistant
Visions Hair salon
11.2021 - 05.2022
High School Diploma -
Camden County College
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