Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nyaisia Devane

Senior Logistics Specialist
Charlotte,NC

Summary

Proactive and motivated individual with a high-energy approach to building and optimizing business operations. Solid understanding of facets such as financial, business and personnel management. Results-driven and industrious with attention to critical details and big-picture needs. Ready to leverage experience and drive to pursue new professional challenges.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Logistics Specialist

RXO, Inc
06.2023 - Current
  • Managed cross-functional teams to ensure seamless coordination between procurement, warehousing, and transportation functions.
  • Collaborated with sales and customer service departments to address client inquiries, resolve issues, and maintain high levels of satisfaction.
  • Evaluated potential risks in current logistics processes while proposing mitigation measures as a proactive approach towards risk management.
  • Trained team members on industry best practices and software tools to increase overall efficiency within the department.
  • Implemented systems and procedures for accurate data collection and reporting.
  • Managed a team of logistics professionals, providing coaching and guidance to foster professional growth and high-performance culture.

Logistics Specialist

Uber Freight
12.2021 - 06.2023
  • Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
  • Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
  • Developed and deployed over 10 new strategies to save time and expenses associated with goods movements.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
  • Verified accurate account invoicing through collaboration with accounting department.

Delivery Driver Trainer

Amazon Logistics
10.2020 - 11.2021
  • Conducted new hire training for over 200 routes with preferred work methods and safety.
  • Inspected over 40 van equipment and supplies and reported problems and safety hazards to supervisors following each shift
  • Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training.
  • Maintained contact with dispatching team and management for open communication about delivery issues.

Auto Care Center Service Writer

Walmart
07.2019 - 12.2020
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
  • Answered service department phone and responded promptly to questions and messages.
  • Assigned jobs to technicians according to experience and knowledge of handling specific repairs.

Student Administrative Assistant

NC Theological Seminary
06.2016 - 07.2018
  • Sorted and organized files, spreadsheets and reports.
  • Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting at least 30 visitors per day

Education

Bachelor of Science -

Winston-Salem State University
Winston-Salem, NC
05.2025

High School Diploma -

Lakewood High School
Salemburg, NC
06.2018

Skills

  • Logistics knowledge
  • Client communication
  • Customer Complaint Resolution
  • Time Management
  • Purchasing and Procurement
  • Invoice Reconciliation
  • Analytical and Critical Thinking
  • Cultural Awareness

Certification

Microsoft Word Certified - 2018

Microsoft Excell Certified - 2018

Timeline

Senior Logistics Specialist

RXO, Inc
06.2023 - Current

Logistics Specialist

Uber Freight
12.2021 - 06.2023

Delivery Driver Trainer

Amazon Logistics
10.2020 - 11.2021

Auto Care Center Service Writer

Walmart
07.2019 - 12.2020

Student Administrative Assistant

NC Theological Seminary
06.2016 - 07.2018

Bachelor of Science -

Winston-Salem State University

High School Diploma -

Lakewood High School

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Nyaisia DevaneSenior Logistics Specialist