Nyaja Browne

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.

When I worked at the AC Hotel I would make sure to have the breakfast area cleaned and set up for that morning and I would also prep Starbucks coffee with whatever ingredients were available to me while also taking down orders correctly and serving each order correctly and in orderly fashion along with cleaning each table and prepping it for my next set of customers.

Here at Starbucks I would ensure customer satisfaction! I did this by taking down orders quickly and in orderly fashion making transactions fast while also making sure every drink is made accurately and with care ! I would also keep the public area clean and overall handing out positive energy after all they’re here to get energized. Remembering menu items and making suggestions and or following promotions

• When I was a brand ambassador I would ensure customer satisfaction, the moment customers came in and left, I also made sure the public area was clean
• Handed out flyers to create member awareness of store promotions and special store events
• Matched customers to products using current trends and direct feedback about individual preferences
• Supported floor operations by restocking merchandise
• Answered common and advanced customer questions based on extensive knowledge of product, market and competitors while Developing and maintaining strong communication links with customers

During my time at Starbucks I would connect with my customers making sure to remember their names and drinks for those that are repeat customers. I would prepare all sorts of coffee, tea, refreshers, and food for my customers, ensuring that every drink is made with accurate ingredients and instructions along with sanitizing equipment after each use when needed. I would also restock items when they were low.