Summary
Overview
Work History
Education
Skills
Timeline
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Nyame'kye Stewart

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Amazon
12.2020 - 03.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Housekeeping Supervisor

Shreeji Hospital
09.2019 - 03.2021
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Customer Service Representative

Iqor
08.2018 - 10.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cashier

Jersey Mikes
03.2017 - 03.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Assistant Store Manager

Panera Bread
03.2016 - 08.2017
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Myers Park
Charlotte, NC

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Calm Under Pressure
  • Verbal Communication
  • Time Management
  • Dependable and Responsible
  • Organization and Time Management
  • Customer Support
  • Call Center Operations

Timeline

Delivery Driver

Amazon
12.2020 - 03.2021

Housekeeping Supervisor

Shreeji Hospital
09.2019 - 03.2021

Customer Service Representative

Iqor
08.2018 - 10.2020

Cashier

Jersey Mikes
03.2017 - 03.2018

Assistant Store Manager

Panera Bread
03.2016 - 08.2017

High School Diploma -

Myers Park

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Nyame'kye Stewart