NYANA BASHAY
New Iberia,LA
Summary
I am a highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team, and organizational levels.I pride myself on the ability to multitask and prioritize workloads with little or no supervision. I am a detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment. My 13 + years of experience as a Medical Assistant will support my extensive knowledge of medical regulations and policies.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Lafayette General Medical Center
01.2013 - 12.2014
- Duties Included: Assisting MOA with answering multiple phone lines, scheduling and canceling patients, entering daily charges and submitting batch deposits
- Verifying all patients' insurance coverage prior to patient's visit, collecting co-pays, deductibles, and balances at the time of patient's visit
- Assisting LPN or in the absence of; initiate patient contact and prepare patient by completing vital signs, brief history and preliminary physical assessment and giving appropriate injections
- Perform specimen collections, venipunctures for lab test and daily quality checks
- Assisting LPN with scheduling patient's surgeries, lab/diagnostic test(s) ordered by physician
- Completing precertification's with patient's insurance for surgery or diagnostic test ordered
- Initiating and completing prior authorizations for patient's medication.
Medical Assistant-General Surgery & Urology Dept.
Legacy Medical Group
01.2014 - 02.2016
- Duties Included: Assisting MOA with answering multiple phone lines, scheduling and canceling patients, entering daily charges and submitting batch deposits
- Verifying all patients' insurance coverage prior to patient's visit, collecting co-pays, deductibles, and balances at the time of patient's visit
- Assisting LPN or in the absence of; initiate patient contact and prepare patient by completing vital signs, brief history and preliminary physical assessment and giving appropriate injections
- Perform specimen collections, venipunctures for lab test and daily quality checks
- Scheduling patient's surgeries, lab/diagnostic test(s) ordered by physician
- Completing precertification's with patient's insurance for surgery or diagnostic test ordered
- Initiating and completing prior authorizations for patient's medication
- Assisting Surgeon with minor surgical procedures such as removal of lipoma's, pilonidal and sebaceous cyst, skin tags, moles, keloids, foreign bodies, peg tubes, mediports, tunneled catheters for dialysis, I&D of abscess, debridement of open wounds, and FNA of breast and thyroids
- Assisting Urologist with Vasectomy's, Excision(s) of scrotal cyst, lesion or mass, I&D of scrotal abscess, Cystourethroscope (Cystos), Dilations, BCG treatments, suprapubic tube changes, Coude' and Foley catheter changes, Uroflow and bladder ultrasounds.
Medical Assistant-Urology Department
Iberia Medical Center
02.2016 - 08.2023
- Duties Included: Assisting MOA with answering multiple phone lines, scheduling and canceling patients, entering daily charges and submitting batch deposits
- Verifying all patients' insurance coverage prior to patient's visit, collecting co-pays, deductibles, and balances at the time of patient's visit
- Assisting LPN or in the absence of; initiate patient contact and prepare patient by completing vital signs, brief history and preliminary physical assessment and giving appropriate injections
- Perform specimen collections, venipunctures for lab test and daily quality checks
- Scheduling patient's surgeries, lab/diagnostic test(s) ordered by physician
- Completing precertification's with patient's insurance for surgery or diagnostic test ordered
- Initiating and completing prior authorizations for patient's medication
- Assisting Urologist with Vasectomy's, Excision(s) of scrotal cyst, lesion or mass, I&D of scrotal abscess, Cystourethroscopy (Cystos), Dilations, BCG treatments, suprapubic tube changes, Coude' and Foley catheter changes, Uro flow and bladder ultrasounds.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Empowered patients through education on self-management techniques for chronic conditions.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Medical Assistant- Family Medicine Clinic
Iberia Medical Center
08.2023 - 05.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Empowered patients through education on self-management techniques for chronic conditions.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant-Nephrology Department
Iberia Medical Center
06.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Empowered patients through education on self-management techniques for chronic conditions.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Education
Externship -
Remington College- Lafayette Campus
Lafayette, LAGeneral Studies -
South Louisiana Community College
Lafayette, LAMedical Assistant Diploma -
Remington College- Lafayette Campus
Lafayette, LA09.2011
Skills
- Patient Assessment Skills
- Basic Lab Procedures
- Drug Administration
- Venipuncture Skills
- IM Injections
- SQ Injections
- Gluteus Injections
- EKG and Mounting
- Basic Wound Care
- Assisting with Minor Surgeries
- Placement of Steri-Strips
- Removal of Staples/Stitches
- Removal of JP Drain
- Removal of Foley Catheter
- Insertion of Foley Catheter
- Knowledge of General, Vascular & Thoracic Surgery
- Knowledge of Urology
- Knowledge of Family Practice and Internal Medicine
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Clinical Documentation
- Procedure Assistance
- CPR
- Medical Procedures
- Insurance Verification
- Appointment Setting
- Medical Records Management
- Anatomy and Physiology Knowledge
- Equipment Sterilization
- Sterile technique
- OB/GYN procedures
Administrativeskills
- Microsoft Office Word/ Excel 2013
- Insurance Billing & Coding (CPT&ICD-10)
- Spring Charts- EMR System
- Cerner- EMR System
- E Clinical Works- EMR System
- Care Tracker- EMR System
- Filing Medical Records
- Documenting in Medical Records
- Destruction of Medical Records
- Scheduling/Canceling Appointments
- Answering Multiple Phone Line
- Typing 40 wpm 95% accuracy
Timeline
Medical Assistant-Nephrology Department
Iberia Medical Center
06.2024 - Current
Medical Assistant- Family Medicine Clinic
Iberia Medical Center
08.2023 - 05.2024
Medical Assistant-Urology Department
Iberia Medical Center
02.2016 - 08.2023
Medical Assistant-General Surgery & Urology Dept.
Legacy Medical Group
01.2014 - 02.2016
Medical Assistant
Lafayette General Medical Center
01.2013 - 12.2014
Externship -
Remington College- Lafayette Campus
General Studies -
South Louisiana Community College
Medical Assistant Diploma -
Remington College- Lafayette Campus
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