Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nyantha L Calhoun

Dallas,USA

Summary

Driven professional with diversified skills in human resources. Accomplished Human Resources professional with over 20 years of progressive leadership experience in all aspects of Human Resources including but not limited to recruiting, implementation of training programs, scheduling, department budgeting, employee relation and on boarding.

Overview

30
30
years of professional experience

Work History

HR Director

Bally's Casino Hotel Shreveport
Shreveport, Louisiana
01.2022 - 04.2025
  • Formulated and administered personnel policies in compliance with State and Federal regulations.
  • Oversaw Human Resources functions, including Employee Relations, Training, and Recruiting.
  • Reviewed monthly financial statements and conducted budget variance analyses for departmental oversight.
  • Maintained communication with General Manager and Directors regarding departmental issues.
  • Demonstrated effective time management and prioritized workload efficiently.
  • Recommended improvements to personnel policies, procedures, and regulatory practices to General Manager.
  • Ensured compliance with industry trends and employment legislation across departments.
  • Administered annual wage and salary program review and development initiatives for staff.
  • Supervised and support HR team members, providing guidance and mentorship as needed.
  • Address employee concerns and grievances promptly and effectively.
  • Mediate conflicts and foster a positive work environment, ensuring adherence to labor laws and company policies.
  • Collaborate with department heads to identify staffing needs, and develop effective hiring strategies.
  • Manage the onboarding process for new hires, ensuring they receive appropriate training and resources.
  • Facilitate an orientation session to familiarize new employees with casino policies, procedures, and culture.
  • Maintain and update employee records, ensuring confidentiality and accuracy of HR information.
  • Communication policy updates and changes to all employees and provide guidance on compliance.
  • Organize team-building activities and assist with employee recognition programs.

Sales Associate

Belk Department Store
SHREVEPORT, LA
02.2021 - 01.2025
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed credit card transactions quickly and securely.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Assisted customers with product selection, sizing and styling.
  • Ticketed, arranged and displayed merchandise to promote sales.

Human Resources Employee Relations Mgr/Interim HR Director

Bally's CASINO Shreveport
Shreveport, Louisiana
06.2017 - 01.2022
  • Provided operational and administrative support to HR department.
  • Directed supervision of human resources staff to enhance performance.
  • Conducted investigations into employee discipline, dissatisfaction, and policy violations.
  • Evaluated cases of employee concerns through thorough interviews and departmental visits.
  • Documented findings objectively for management review and recommended actions.
  • Guided management on disciplinary matters to ensure consistent policy application.
  • Coordinated meetings with employees and management to resolve disputes effectively.
  • Managed employee grievances through established procedures for optimal outcomes.
  • Foster a positive workplace culture through employee engagement initiatives, recognition programs, and team-building activities.
  • Partner with management to identify areas for improvement in employee engagement and relations.
  • Collaborated with HR team members to support recruitment, onboarding, performance management, and retention initiatives.

HR Employment Supervisor

Eldorado Resorts Casino
Shreveport, Louisiana
01.2010 - 06.2017
  • Train managers in hiring procedures and processes and ensure they are followed.
  • Identify and coordinate job fair participation.
  • Provide day-to-day guidance to management on employee relations concerns, including but not limited to coaching/counseling, career development, disciplinary/corrective actions, performance management, and terminations.
  • Supports the Human Resource Director and department staff for the purpose of assisting in the performance of their work activities.
  • Coordinate and implement college and community recruiting initiatives.
  • Administer pre-employment onboarding process.
  • Review resumes and employment applications for hourly and supervisor positions to determine applicant viability.
  • Oversee the recruitment process, including job postings, candidate screening, interviews, and selection.
  • Collaborated with department heads to identify staffing needs and effective hiring strategies.
  • Manage the onboarding process for new hires, ensuring they receive appropriate training and resources.
  • Facilitate orientation sessions to familiarize new employees with casino policies, procedures, and culture.
  • Ensure compliance with all federal, state and local employment laws and regulations.
  • Maintain and update employee records, ensuring confidentiality and accuracy of HR information.
  • Assists the Director of Human Resources in the review and evaluation of monthly departmental financial statements and budget variance analysis.
  • Communicate policy updates and changes to all employees and provide guidance on compliance.
  • Organize employee team building activities and assist with recognition programs.
  • Trained new staff members on duties related to their positions.
  • Conducted regular staff meetings to discuss work issues and ensure timely completion of tasks.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.

HR Licensing Representative

Eldorado Resorts Casino
Shreveport, Louisiana
10.2007 - 01.2010
  • Assists employees with completion of the gaming license application, transfers, and renewals.
  • Screen applicant's gaming application for eligibility issues.
  • Input data into the company and state computer systems, or payroll database, on a timely basis.
  • Maintain accurate gaming employee files.
  • Comply with La State Police gaming rules and regulations.
  • Ensure all employees gaming licenses are renewed and kept up to date.
  • Perform data entry of applications.
  • Maintain ABO, driver’s license and LACT tracking system.
  • Provided comprehensive support on a day-to-day basis to assigned employees and management.
  • Processed incoming payments from clients related to licensing fees or fines.
  • Assessed license applications for accuracy and completeness prior to submission to regulatory authorities.
  • Developed and maintained relationships with customers to ensure their satisfaction with the licensing process.
  • Tracked employee compliance with licensing requirements.
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
  • Investigated past and current licensees to perform record checks.
  • Prepared lists of overdue accounts, license suspensions and issuances.
  • Assembled photographs with printed license information to produce completed documents.

HR Rep and Training Coordinator

HARRAH’S CASINO & HOTEL
Shreveport, Louisiana
04.1997 - 10.2005
  • Responsible for coordinating property’s training efforts.
  • Coordinated and facilitated new hire orientation.
  • Conducted structured interviews in accordance with company standards.
  • Reviewed employment application.
  • Administered required pre-employment assessments.
  • Responsible for providing guidance with work related problems and human resources policy interpretation.
  • Complete job verifications.
  • Assisted applicants and employees by answering questions and providing assistance and information.
  • Scheduled training events and informed participants of details.
  • Partnered with senior HR team to communicate company standards and policies.
  • Conducted background checks and orientation, coordinating new employee onboarding process.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Maintained employee records in compliance with federal and state laws, ensuring accuracy and confidentiality.
  • Acted as a liaison between employees and management to communicate training needs and outcomes.
  • Scheduled classes based on availability of classrooms, equipment or instructors.

Cage Cashier

HARRAH’S CASINO & HOTEL
Shreveport, Louisiana
03.1995 - 04.1997
  • Verified accuracy of transaction reconciliations and exchange summary report.
  • Handled sensitive data with discretion and confidentiality.
  • Ordered necessary currency, coins or chips to support cage functions.
  • Service external and internal customers.
  • Processed payments for chips, tokens, and cash transactions.
  • Provided customer service assistance in resolving disputes or discrepancies related to cage transactions.
  • Received large amounts of cash from customers for conversion into chips or tokens.
  • Followed strict security protocols when handling large sums of money.
  • Organized paperwork and completed reports accurately within specified deadlines.
  • Issued change funds for table games employees during their shifts.
  • Verified customer identification to ensure compliance with gaming regulations.
  • Prepared bank deposits according to company policies and procedures.
  • Maintained accurate records of cage transactions and balances.
  • Ensured that all state gaming laws were followed at all times.
  • Greeted customers and answered inquiries regarding services.

Education

Course Work-Organizational Mgmt

Wiley College
Shreveport, Louisiana
01.2015

AAS - Business Administration

Bossier Parish Community College
Bossier, Louisiana
01.2013

Skills

  • Strong Interpersonal Skills
  • Employee Engagement
  • Recruiting
  • Strong Microsoft Office Skills
  • Organizational Management
  • EEO Compliance
  • Employee relations
  • Training administration
  • Budget analysis
  • Regulatory compliance
  • Conflict resolution
  • Recruitment strategies
  • Onboarding processes
  • Communication skills
  • Customer service
  • Staff motivation
  • Human resources procedures
  • Talent management
  • Exit interviews

References

References available upon request.

Timeline

HR Director

Bally's Casino Hotel Shreveport
01.2022 - 04.2025

Sales Associate

Belk Department Store
02.2021 - 01.2025

Human Resources Employee Relations Mgr/Interim HR Director

Bally's CASINO Shreveport
06.2017 - 01.2022

HR Employment Supervisor

Eldorado Resorts Casino
01.2010 - 06.2017

HR Licensing Representative

Eldorado Resorts Casino
10.2007 - 01.2010

HR Rep and Training Coordinator

HARRAH’S CASINO & HOTEL
04.1997 - 10.2005

Cage Cashier

HARRAH’S CASINO & HOTEL
03.1995 - 04.1997

Course Work-Organizational Mgmt

Wiley College

AAS - Business Administration

Bossier Parish Community College

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