Summary
Overview
Work History
Education
Skills
Timeline
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Nyanza Mason

Miami-Fort Lauderdale Area,FL

Summary

Results-oriented and highly motivated professional with experience in process optimization to enhance operational excellence and maximize efficiency. Proven track record of exceeding goal targets through strategic planning and cross-functional collaboration. Skilled at analyzing data trends and cultivating key initiatives for overall growth and success.

Overview

7
7
years of professional experience

Work History

Reading/Social Studies Teacher

BROWARD COUNTY PUBLIC SCHOOLS
03.2021 - Current
  • Utilize data-driven instruction to target areas of weakness and continuously improve student performance throughout the school year.
  • Lead professional development sessions for fellow teachers on topics such as technology integration or assessment design, contributing to a culture of ongoing improvement within the school community.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Increased student success and academic performance maintaining a 92% passing rate and highly-effective evaluation score
  • Participate in professional development opportunities, staying current on best practices and incorporating new strategies into lessons.
  • Cultivate strong relationships with parents, maintaining open lines of communication to support student progress

Business Analyst

FLORIDA DEPARTMENT OF TRANSPORTATION
06.2019 - 08.2021
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Designated Warrant Control Officer to maintain a uniform process for the custody of warrants and department financial expenditures for purchases that exceeded millions of dollars
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Optimized workflow processes to enhance overall productivity and achieve operational excellence.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Managed vendor relationships to negotiate contracts, secure favorable pricing, and ensure timely delivery of products or services.
  • Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions

Sales Support Specialist

AT&T
10.2016 - 12.2018
  • Optimized sales presentations by creating compelling marketing materials, proposals, and product demonstrations.
  • Improved order processing efficiency by maintaining accurate records in CRM systems and tracking customer interactions.
  • Generate daily/monthly sales reports and data requests using internal systems for the management and analysis of store expenditures and back office compliance
  • Streamlined sales processes for increased revenue generation through effective communication and collaboration with cross-functional teams.
  • Maintain a clean and organized stock room ensuring compliance and loss prevention of company inventory with a 94% annual audit score
  • Managed customer accounts, responding to inquiries and resolving customer service issues

Education

B.A. Psychology -

SOUTHEASTERN LOUISIANA UNIVERSITY
Hammond, LA
12.2018

Skills

  • Effective Communication
  • Data Analysis/Reporting
  • Project Management
  • Problem Solving
  • Strategic Planning
  • Quality Assurance

Timeline

Reading/Social Studies Teacher

BROWARD COUNTY PUBLIC SCHOOLS
03.2021 - Current

Business Analyst

FLORIDA DEPARTMENT OF TRANSPORTATION
06.2019 - 08.2021

Sales Support Specialist

AT&T
10.2016 - 12.2018

B.A. Psychology -

SOUTHEASTERN LOUISIANA UNIVERSITY
Nyanza Mason