Fraud & Claims Operations Associate
Wells Fargo
- Participate in researching and examining complex transactions and referrals in order to prevent and detect fraud activities, policy violations, and merchant disputes with low to high risk within fraud and claims functional area
- Review complex transactions and referrals to prevent and detect fraud activities, policy violations, and merchant disputes in low to high-risk tasks and deliverable
- Provide financial or business evidence and detailed data detecting patterns, trends, anomalies, and schemes in both transactions and relationships across multiple businesses or products to the more experienced management as well as specialists working within the team
- Reduced initially-denied claims from 21 to 13 percent
