Ny Ary Razafindramamba
Spokane,WA
Summary
Dynamic and results-oriented professional with a proven track record at Whitworth University, adept in Microsoft Excel and fostering student engagement. Spearheaded community service projects, leading to a 75% increase in student participation. Excelled in academic feedback assessment, significantly enhancing learning outcomes and operational efficiency.
Overview
2
2
years of professional experience
Work History
General Physics Lab Teacher Assistant
Whitworth University
Spokane, Washington
08.2024 - Current
- Guide students in comprehending key concepts and meeting the expectations of the general physics lab, fostering a deeper understanding of experimental methods.
- Maintain consistent grading aligned with course standards.
- Encouraged critical thinking skills and problem-solving strategies among students.
Community Engagement Advocate
WU Dornsife Center
Spokane, Washington
08.2024 - Current
- Initiated and executed targeted outreach efforts to engage 120 students in community service projects.
- Collaborate with community stakeholders to identify critical needs, and implement sustainable, asset-based strategies that empower residents and promote positive change.
- Coordinated and executed a total of six volunteering events per academic year, resulting in a 75% increase in student participation and engagement within the community.
Circulation Desk Assistant
Whitworth University Library
Spokane, Washington
08.2024 - Current
- Assisted over 100 patrons per day in navigating the library's collection and discovering valuable resources.
- Resolved 95% of patron inquiries and complaints through active listening, problem-solving, and appropriate communication methods.
- Ensured customer satisfaction by providing friendly greetings and assistance.
Collection Management Assistant
Whitworth University Library
Spokane, Washington
05.2024 - 08.2024
- Leveraged Microsoft Excel to perform detailed inventory counts.
- Created a strategic system for mapping library furniture locations.
Resident Assistant
Whitworth University
Spokane, Washington
09.2023 - 05.2024
- Organized weekly programs to encourage community engagement among residents.
- Collaborated with a team of Resident Assistants to enhance team effectiveness and streamline operational processes.
- Provided individualized support to encourage development of responsibility.
- Established and maintained positive relationships with residents, cultivating an inclusive and respectful living environment.
- Implemented educational programs focusing on personal development topics such as study skills, time management, stress management.
- Served as a first responder to emergencies, implementing crisis management protocols efficiently.
Service Line Attendant
Sodexo Dining WU
Spokane, Washington
10.2022 - 05.2023
- Provided exceptional customer service by serving food promptly and courteously, ensuring a positive dining experience for all patrons.
- Maintained clean and sanitized food service areas, including tables and counters.
- Proactively monitored and replenished food items to sustain a well-stocked, visually appealing service line during peak hours.
- Streamlined processes through effective collaboration with the kitchen and team.
Education
Bachelor of Business Administration - Management, Physics
Whitworth University
Spokane, Washington06.2026
Skills
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient in PowerPoint
- Foundational SketchUp Skills
- Academic Feedback Assessment
- Student Engagement
Extracurricular Activities
As a past secretary of the Whitworth International Club, I regulated team meetings and coordinated with other officers, registered notes throughout meetings, outlined club's project deadlines, ran and organized the 38th Annual International Festival.
Languages
English
Full Professional
French
Native/ Bilingual
Malagasy
Native/ Bilingual
Timeline
General Physics Lab Teacher Assistant
Whitworth University
08.2024 - Current
Community Engagement Advocate
WU Dornsife Center
08.2024 - Current
Circulation Desk Assistant
Whitworth University Library
08.2024 - Current
Collection Management Assistant
Whitworth University Library
05.2024 - 08.2024
Resident Assistant
Whitworth University
09.2023 - 05.2024
Service Line Attendant
Sodexo Dining WU
10.2022 - 05.2023
Bachelor of Business Administration - Management, Physics
Whitworth University
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