Summary
Overview
Work History
Education
Skills
Professional Development
References
Timeline
Generic

Nyasha Bush

Stockbridge,Georgia

Summary

With over fifteen (15) years of experience as a Medical Assistant. With working knowledge in the ambulatory care setting and medical field. Accompanied by a strong customer service background. Exceptionally knowledgeable of most customer service and support representative procedures along with: Medinotes, Office Hours, Medisoft, Microsoft Office and Epic. Demonstrates ability to provide optimal service in a fast-paced office. Highly motivated professional that works through to logical end, and multi-task. Technically competent. Natural leader and team player. Strong work ethic with a positive approach. Continuously striving to achieve goals and exceed expectations. Organized and focused. Skilled Hyperbaric Technician with broad experience in administering hyperbaric oxygen therapy and wound care. Strengths include superior knowledge of safety protocols, competence in patient assessment, and proficiency in operation and maintenance of hyperbaric chamber equipment. Demonstrated impact through commitment to patient comfort, effective communication with healthcare team, and adherence to quality standards.

Overview

18
18
years of professional experience

Work History

Hyperbaric Technician

Piedmont Atlanta/Piedmont Newton
10.2018 - Current
  • Assist with all patient preparation for the start of treatment
  • Complete all insurance verification for patient approval
  • Orient patients on the Dos and Don’ts of treatment
  • Perform all vital signs
  • Triage patient prior to start of daily treatment
  • Assist with patient transfer
  • Monitor patient during treatment
  • Direct link to patients and their family member when coordinating treatments
  • Keeps complete and accurate patient records as they pertain to treatment documentation
  • Performs hyperbaric chamber operations and system maintenance as required
  • Reinforce education as needed for hyperbaric treatment
  • Enter all daily treatment charges
  • Coordinate all outpatient procedures in accordance with hospital protocol
  • Provide hands on treatment for 9-12 patients dealing with different medical conditions
  • Utilizes EPIC EMR to makes appropriate entries for daily hyperbaric treatments and wound care clinic visits
  • Assist with dressing changes as needed
  • Assist with new hire education and training
  • Keep detailed records of all approved patients.

Patient Wound Care/Rehab Tech. (Weekends)

Piedmont Atlanta
07.2017 - 10.2019
  • Assists in patient preparation for treatment
  • Maintain equipment to identify issues
  • Assists with positioning, lifting, and transferring of patients
  • Assists and support staff with wound dressing
  • Assists physician with procedures
  • Provides hygiene and skin care to designated patients by wound care clinician or provider
  • Assists and supports staff with wound dressing and modalities
  • Assists and support staff with removal of and application of splints, braces, and specialty wraps.

Hyperbaric Technician/ Safety Director (Macon, GA)

Healogics/ Diversified Clinical Services
10.2016 - 10.2018
  • Assists in patient preparation for treatment
  • Direct link to patients and their family member when coordinating treatments
  • Keeps complete and accurate patient records as they pertain to treatment documentation
  • Reinforces education as it relates to hyperbaric therapy
  • Ensure that Medical Director and nursing staff are trained and knowledgeable of their responsibilities under each hyperbaric policy
  • Performs hyperbaric chamber operations and system maintenance as required
  • Participates in departmental and hospital-wide safety program
  • Verify insurance for all Hyperbaric patients
  • Utilizes data software for wound management, makes appropriate entries for daily hyperbaric treatments and wound care clinic visits
  • Maintain equipment to identify issues, schedule quarterly maintenance in order to avoid malfunctions and limit disruptions to patient care
  • Continually evaluate the service provided and initiate any improvement where possible
  • Responsible for charge of all hyperbaric equipment
  • Work collaboratively with facility management personnel and department medical personnel
  • Responsible for maintaining all facility safety-related standards as required by various licensing and regulatory agencies
  • Work collaboratively with facility management personnel and department medical personnel
  • Serve on the hospital’s safety committee or environment of care committee
  • Serves as the primary source of communication on all new hyperbaric protocol
  • Facilitate all quarterly fire drills following hospital protocol
  • Ensures department compliance with NFPA 99, chapter 20, Hyperbaric Facilities and with unit safety policies and procedures
  • Familiar with the Ethical codes and HIPPA policies
  • Coordinate all outpatient procedures in accordance with hospital protocol
  • Possess a thorough understanding of company regulations for hyperbaric protocol
  • Facilitate employee annual checkoff according to policies and procedures
  • Assist with all revenue cycle corrections
  • Assist with documentation corrections
  • Assist with monthly close out using CDR
  • Created insurance tracking system for all approved patients
  • Provide hands on treatment for 15-20 patients suffering from many different medical complications
  • Maintain annual competency of OSHA 29 CFR 1910.

Medical Assistant/Safety Director (Riverdale, GA)

Healogics/Diversified Clinical Services
08.2012 - 10.2016
  • Assists the RN or Dr
  • By collecting, recording, and reporting age specific data that includes: TPRs, BPs and blood sugar readings
  • Provides assistance with wound photography and measurements
  • Promptly reports unusual observations or changes in patient condition/behavior
  • Applies knowledge of growth and development to adolescent, adult, and geriatric patients as appropriate
  • Competently completes all aspects of patient care including age-appropriate techniques for negative pressure device, mobility, transfers, and positioning
  • Prioritizes workload and completes patient care assignments in a timely manner
  • Assembles and delivered specimens as directed
  • Completes unit tasks such as cleaning exam areas, hyperbaric gurneys and chambers in compliance with infection control policies
  • Collects instruments for sterile processing, transports patients, and run errands as directed
  • Contributes to development, and improvement of front office operation of the facility
  • Ability to follow directives as well as lead direct support staff to achieve initiatives as set by Program Director, and Medical Director.

Administrative Assistant (Conyers, GA)

Diversified Clinical Services
10.2008 - 08.2012
  • Demonstrates leadership and management skills
  • Receives referral on new patients
  • Verifies patient coverage
  • Communicates with primary care physician and or insurance company as needed to obtain authorization for visits
  • Disseminates documentation to hospital billing department and attending physicians
  • Answers phone, greets customers, route calls to appropriate staff, schedules patient appointments
  • Proficient in Windows operating system and Microsoft Office programs
  • Coordinates Patient Ancillary Testing with other hospital departments
  • Enters patient charges and verifies charges, reconciles charges against daily charge reports and physician dictation for accuracy and medical necessity
  • Assembles new patient charts, maintains and files existing patient
  • Data entry into proprietary database and into hospital data system as directed
  • Audits data entry and generates daily and weekly reports
  • Order and keep track of all equipment and office supplies used within clinic
  • Conduct the purchase and keep track of all equipment and office supplies needed to support the daily function of the facility
  • Meet on a regular basis with management to provide advice and help resolve any issues that’s been identified to improve services
  • Review all superbills for adequacy, and make sure they meet compliance for all procedures performed
  • Reconcile all charges entered internal and external systems
  • Serves as primary back up person to program director for patient education
  • Facilitate Worker Compensation and case management for new patients
  • Ability to work with physicians, staff and professionals in multiple settings and locations
  • Ability to organize staff and other resources to support Providers at all levels to provide an excellent experience for the patients
  • Experience in practice administration in a medium or large setting.

Medical Assistant

METRO SURGICAL ASSOCIATES, INC.
10.2006 - 04.2008
  • Assisted physician with all in office procedures including breast biopsies, excision biopsies, and aspirations
  • Prepared and distributed out specimens for laboratory testing, venipuncture
  • Followed up with post operative patients with minor surgery to perform dressing changes, removal of drains, and sutures
  • Scheduled appointments for office visits and outpatient procedures
  • Completed patient disability forms, surgical consents, medical record request, and orders for diagnostic testing including pre-certifications
  • Aided in managing patient flow
  • Patient intake to obtain and record the chief complaint, past, family and surgical history
  • Conducted chart preparation consisting of insurance verification, eligibility and obtaining referrals
  • Monitored all surgery patients via phone to ensure comfort and to confirm follow up visit
  • Performed inventory control.

Education

Emergency Medical Technician -

GEORGIA INSTITUTE OF EMS
Covington, GA
01.2019

BS in Integrative Studies -

CLAYTON STATE UNIVERSITY
Clayton, GA
12-2016

Medical Assistant Diploma -

SANFORD BROWN INSTITUTE
Atlanta, GA

Skills

  • Medinotes
  • Office Hours
  • Medisoft
  • Microsoft Office
  • Epic
  • Customer service
  • Ambulatory care
  • Strong work ethic
  • Positive approach
  • Multi-tasking
  • Technical competence
  • Leadership
  • Team player
  • Organization
  • EPIC EMR
  • Dressing changes
  • New hire education and training
  • Patient preparation
  • Insurance verification
  • Vital signs
  • Triage
  • Patient transfer
  • Patient records
  • Hyperbaric chamber operations
  • System maintenance
  • Education reinforcement
  • Outpatient procedures
  • Wound care
  • Safety director
  • Facility management
  • NFPA 99 compliance
  • HIPAA policies
  • Insurance tracking
  • Revenue cycle corrections
  • Documentation corrections
  • OSHA 29 CFR 1910
  • Age-specific data collection
  • Wound photography and measurements
  • Patient care
  • Negative pressure device
  • Specimen collection
  • Front office operation
  • Administrative tasks
  • Leadership and management
  • Patient referrals
  • Appointment scheduling
  • Data entry
  • Equipment and supplies management
  • Patient education
  • Worker compensation and case management
  • Practice administration
  • In-office procedures
  • Laboratory specimen preparation
  • Patient flow management
  • Chart preparation
  • Inventory control

Professional Development

  • Registered Medical Assistant, #291130
  • BS Integrative Studies
  • NREMT Certified # E3519052

References

Available Upon Request

Timeline

Hyperbaric Technician

Piedmont Atlanta/Piedmont Newton
10.2018 - Current

Patient Wound Care/Rehab Tech. (Weekends)

Piedmont Atlanta
07.2017 - 10.2019

Hyperbaric Technician/ Safety Director (Macon, GA)

Healogics/ Diversified Clinical Services
10.2016 - 10.2018

Medical Assistant/Safety Director (Riverdale, GA)

Healogics/Diversified Clinical Services
08.2012 - 10.2016

Administrative Assistant (Conyers, GA)

Diversified Clinical Services
10.2008 - 08.2012

Medical Assistant

METRO SURGICAL ASSOCIATES, INC.
10.2006 - 04.2008

Emergency Medical Technician -

GEORGIA INSTITUTE OF EMS

BS in Integrative Studies -

CLAYTON STATE UNIVERSITY

Medical Assistant Diploma -

SANFORD BROWN INSTITUTE

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Nyasha Bush